Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

September 15, 2020

great and fast customer support. They are always willing to help and add their questions & answers to new product that i add.

Grayboe
United States
About 2 months using the app
April 3, 2019

This is a great app that all website should include in order to generate more engagement and social proof.

Works as it should be. And great customer service!

Brando & McQueen
France
About 2 months using the app
September 13, 2021

Great support! As I wasn't able to install the app perfectly, I got in contact with the support. They did it for me in no time. And btw., the app works great.

Cooling Bay
United States
About 2 months using the app
December 16, 2020

Excellent customer service! Milan respond to everything and very quickly! Great job from simprosys! Thank you!

Meller
Spain
About 1 month using the app
April 20, 2021

The customer service is very good! The support expert Milan Manvar, was incredibly patient and helpful! Thank you.

Sofary Lighting
United States
Almost 3 years using the app
September 5, 2019

Fantastic customer support. Fast, friendly and precise. We asked them to modify some small aesthetic details, they did it in a day.

Aztro Marketplace
United States
About 1 month using the app
March 23, 2022

This app is easy to use. Q & A is a perfect addition to my product pages. Dashboard is neat. Customer service is very helpful!

SYXMOTO
United States
Almost 3 years using the app
June 28, 2019

App is pretty good for questions and answers however the FAQ builder lacks a key feature - the ability to manually organize the order in which the FAQs are displayed. Currently, the app does not allow you to change the display order which results in the most used FAQs not being displayed where they are easily seen.

Imperial Terrain
United States
Over 3 years using the app
October 5, 2016

Perfect for customer request. Looking forward to use it!

Ue Timepieces
Sweden
About 1 month using the app
Edited May 2, 2017

Support is quick and helpful,Highly recommend.Thanks

Przewalski
United States
About 1 month using the app