Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

February 2, 2023

User-friendly app with fast & helpful Support team. Functions as advertised and easy to integrate into site.

Fountainful
United States
About 1 month using the app
October 3, 2016

Excellent apps, the support is great.

Menxtend
United States
30 days using the app
Edited July 21, 2021

Please reply to the email as soon as possible. I don’t want to stop using it due to the slow response time. Thank you

YITAMotor
Hong Kong SAR
About 2 years using the app
March 11, 2017

Very handy for product pages, brilliant way to communicate with customers as well. I highly recommend to download this app. Customer support is great and get back to you literally instantly. Problem solved right there and then. Keep up the good work!

Xgameconsole
United Kingdom
26 days using the app
March 2, 2023

Best Q&A app on shopify. Very clean app with an excellent backend. Support is fantastic. Fast and very friendly. Well done

Stahlcar Scan Tools
New Zealand
25 days using the app
December 12, 2019

Answering inquiries is fast and polite.
The problem has been solved. Thank you very much.
The app is easy to use in Japan.

アーカムショップ本店
Japan
24 days using the app
June 19, 2020

Support is very responsive and knowledgeable. App works as expected. Video instructions could could offer more clarity.

Wine Cooler Expo, A Division of Praos Smart Solutions
United States
Over 1 year using the app
June 30, 2016

Extremely easy app to install, configure and integrate on your website. Really love the dashboard and it's super easy to add your own questions and answers to your products as well. Very intuitive and easy to design to seamlessly integrate with your website's design.

Robot Cleaner Store
United States
18 days using the app
April 24, 2023

The support was amazing, they helped me with everything I needed. 5/5 :). Also the app works perfectly fine on my store

The Pizza Oven Palace
United States
17 days using the app
October 25, 2021

Super quick customer support (which is rare these days). App seems to work great so far, Was a bit fickle with the Warehouse theme but a rep fixed it quickly.

shopena-inc
United States
17 days using the app