Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer engagement, driving organic traffic, and boosting SEO. It's praised for its user-friendly interface, seamless website integration, and direct question-asking feature on product pages. Merchants value the clean backend, mini FAQ pages creation, and affordability. The support team is commended for their quick and efficient problem-solving. The app is also noted for reducing customer service workload and increasing conversion rates and sales.

April 28, 2021

Simple and amazing solution for my store. Customer service is ridiculously fast and efficient. Recommended!

Cabin Kit Company
United States
About 9 hours using the app
January 22, 2021

It is a super intuitive and easy to use app that fulfills its purpose. The customer service is fantastic, I had some complications when installing the app, but Milan and his team solved it very quickly.

Raw Apothecary MX
1 day using the app
November 19, 2020

I installed the app and was having problems with it displaying. I emailed customer service and the problem was fixed expeditiously. Thank you Milan

United States
2 days using the app
February 6, 2021

I struggled with putting the code into my Shopify store and Milan Manvar from Simprosys Infomedia support immediately responded to my need for assistance and was able to help me place the code in my store and it's working beautifully. Thank you Milan!

Good Bench Company
United States
About 23 hours using the app
March 5, 2021

The app does what it says, and the support team was very responsive. We do recommend installing this app.

United States
About 12 hours using the app
Edited July 24, 2020

I was had an odd installation, but Milan was very responsive and helpful over and beyond. A simple effective app that is well worth the price of admission. Thank you Milan for helping me get up and running

United States
3 days using the app
March 13, 2019

Amazin support! The fastest response time. They removed some things we didn't need so quickly! highly recommend!

United States
12 days using the app
October 5, 2016

Perfect for customer request. Looking forward to use it!

Ue Timepieces
About 1 month using the app
October 3, 2016

Excellent apps, the support is great.

United States
30 days using the app
March 11, 2017

Very handy for product pages, brilliant way to communicate with customers as well. I highly recommend to download this app. Customer support is great and get back to you literally instantly. Problem solved right there and then. Keep up the good work!

United Kingdom
26 days using the app