Reviews (151)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer engagement by allowing product-specific questions on product pages, which also boosts SEO with new content. They appreciate its easy installation, seamless integration, and customization options. The flexibility to answer queries publicly or privately is a plus. Performance is described as reliable and user-friendly, with a responsive support team that efficiently assists with issues and customization needs.

July 2, 2020

App works great and customer services is fast and friendly. Updated my theme and had a little trouble installing it on my own. They had it fixed for me in just a few hours.

Purchase Officials Supplies
United States
About 2 years using the app
January 18, 2023

Extremely easy to use the app. The Support Team is very quick to respond to each query and resolves very quickly. Highly Recommended!

Proaim.ca
Canada
About 2 years using the app
January 20, 2021

We installed the app a few years ago, and it works amazingly. As part of a new theme development I struggled in migrating the app (probably my fault), but in true Simprosys style, Milan and the team were on it and had it resolved in a matter of seconds. Thanks Team!

ChasNewensMarine
United Kingdom
Almost 2 years using the app
Edited August 16, 2019

Love this app, great for customers, SEO and reducing questions to our team. The customer service from the support team is also great.

Tinware Direct
United Kingdom
Almost 2 years using the app
Edited December 27, 2018

This is definitely a great app to have on any online store. I haven't yet tried the update, but it's always worked wonders! Thanks Amit!

Forest Homes
France
Almost 2 years using the app
May 8, 2020

We have used this app for some years now, and their support team is very quick to respond and very helpful.

PJ Trailers Canada, Inc.
Canada
Over 1 year using the app
February 19, 2021

This is the second simprosys app I have used and it works great! The Q&A feature looks good on my produt pages and the user interface is easy to use. Excellent support as well!

Roof Top Overland
United States
Over 1 year using the app
January 2, 2023

Great support, added the "Ask a question" button with extra customization to match our theme. Thanks Milan!

LionParts
United States
Over 1 year using the app
April 3, 2020

Works Great, when needed if at all the developer will reach back out and triple check that your plugin for shopify is working properly.

Fusion Decals
United States
Over 1 year using the app
June 25, 2020

Great support and easy to use. We've been working with these guys for many years across each of our stores.

Air Kayaks Direct
Australia
Over 1 year using the app