Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

May 18, 2022

Excellent customer service. I talked to Milan and the problem with my theme, Empire, was resolved in less than a week.

Wireless Place
United States
Over 3 years using the app
May 10, 2017

Would definitely recommend to a friend or use it on another website. This app is sleek, easy to set up and use and has hugely helped with my Shopify store.

Blaze And Leaf
United States
Over 3 years using the app
April 28, 2021

Questions and Answers app support team provides very good service, quick and fix the problem. I will definitely recommend this app.

KingsBottle.com.au
Australia
Over 3 years using the app
August 22, 2016

We have tested all of the top Q&A apps, and this is by far the best, in terms of quality and price. Not only is the app awesome, it is backed by highly motivated developers who respond in minutes, and implement changes in days. You can't get any better support than this!

Aquabliss
United States
Over 3 years using the app
June 29, 2020

They helped me with the installation very quickly. Great customer support. Recommend using the app!

Glam Rugs
United States
Over 3 years using the app
July 6, 2019

Excellent support from Milan. Still new to the app, but it looks promising. My only suggestion: please make your backend more visually appealing.

Coffeeza
India
About 3 years using the app
June 17, 2019

good and easy to use, very helpful customer service, always answer quickly and solve all the problem for us.

goosehill
United States
About 3 years using the app
September 11, 2019

I've been using this for years. Basically, it adds free content to your product pages, while providing service ot customers. win/win.
Also, the support is fast and friendly.

Sonics Online
United States
About 3 years using the app
September 13, 2022

Got the answers I needed and issue resolved quickly.
The response time was less than 12 hours. I'm happy.

Oak Park Home & Hardware
United States
Almost 3 years using the app
July 13, 2021

Nice, simple solution for adding Questions & Answers to your site. Affordable and easy to set up. Easy to customize if needed.

Pet Junkie
United States
Almost 3 years using the app