SMPS Product Question & Answer , 260 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
    238
  • 4% of ratings are 4 stars
    11
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 3% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

June 28, 2019

App is pretty good for questions and answers however the FAQ builder lacks a key feature - the ability to manually organize the order in which the FAQs are displayed. Currently, the app does not allow you to change the display order which results in the most used FAQs not being displayed where they are easily seen.

Imperial Terrain
United States
Over 3 years using the app
Edited July 21, 2021

Please reply to the email as soon as possible. I don’t want to stop using it due to the slow response time. Thank you

YITAMotor
Hong Kong SAR
About 2 years using the app
1
1