SMPS Product Question & Answer
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Highlights
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Works with the latest themes
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Use directly in Shopify admin
About this app
Launched
August 4, 2016
Languages
English
Categories
FAQWorks with
mailchimp, klaviyo, Product Q&A, FAQs'Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.
The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.
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Simplified dashboard with an overview of all the questions and its synopsis
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Get notified via email and quickly respond to product related queries
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Create & manage FAQ page which benefits in improving organic performance
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Theme friendly and customisable Q&A widgets for your online store
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Integrate askers' mail list with MailChimp and Klaviyo
Pricing
Standard
Free
- 15 Answers/month
- Answer from store admin
- Hide or Publish Q&A
- 'Ask a Question' widget customization
Unlimited
$1.99/month
- All Features of the Standard plan
- Unlimited Question/Answer posting
- Common FAQs Page
- Priority Support
Professional
$4.99/month
- All Features of Unlimited Plan
- View Askers' Email IDs
- Mailchimp & Klaviyo Integtation
- Advanced Response Template Editor
- Widget Translation
Standard
Free
- 15 Answers/month
- Answer from store admin
- Hide or Publish Q&A
- 'Ask a Question' widget customization
Unlimited
$1.99/month
- All Features of the Standard plan
- Unlimited Question/Answer posting
- Common FAQs Page
- Priority Support
Professional
$4.99/month
- All Features of Unlimited Plan
- View Askers' Email IDs
- Mailchimp & Klaviyo Integtation
- Advanced Response Template Editor
- Widget Translation
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
256 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing customer engagement, driving organic traffic, and boosting SEO. It's praised for its user-friendly interface, seamless website integration, and direct question-asking feature on product pages. Merchants value the clean backend, mini FAQ pages creation, and affordability. The support team is commended for their quick and efficient problem-solving. The app is also noted for reducing customer service workload and increasing conversion rates and sales.
I was amazed by the quick response and kind solution.
They are very professional.
I was impressed by your kind information.
It's the best app and the best CS
Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you. Milan Manager
I changed it to a paid plan and used it, but I'm very satisfied with the result.
I requested a correction in an urgent matter.
Thankfully, the modification was made quickly. very very quickly
Thank you so much.
We've used the question and answer app heavily and we find it to be a great way to engage with casual visitors on our store. Often these lead to email exchanges and phone calls. We see so many sites with many questions and no answers, so we feel that our prompt and thorough answers are a good advantage for us. The app works fine, and the support has been great when we needed any adjustments to match our page theme and setup. Relatively easy to 're-integrate' when you change/update themes, but don't forget to test after theme updates.
Really like this app so far. Had one minor support issue with the installation, but they responded quickly and fixed it. Very useful app that is affordable. I will almost certainly be upgrading to a paid plan after I finish a couple weeks testing. We're averaging a couple questions a day in our small store AlarmSystemStore.com
About this app
Launched
August 4, 2016
Languages
English
Categories
FAQWorks with
mailchimp, klaviyo, Product Q&A, FAQs'Built by Simprosys InfoMedia
About Simprosys InfoMedia
4.9 average rating
8 years building apps for the Shopify App Store
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