SMPS Product Question & Answer

SMPS Product Question & Answer

Pricing
Free plan available
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.7 (268)

Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings.

The Simprosys Product Question & Answer app helps you to monitor, manage and quickly respond to product-related queries for your online store. You can answer your queries publicly or in private. Use store-friendly Q&A widgets to engage visitors to your store. Build and maintain an FAQ page for your store. Enjoy the benefits of an organized dashboard with a complete synopsis of all your questions in one place. Take benefit of user-generated content to improve your search rankings. more
  • Simplified dashboard with an overview of all the questions and its synopsis
  • Get notified via email and quickly respond to product related queries
  • Create & manage FAQ page which benefits in improving organic performance
  • Theme friendly and customisable Q&A widgets for your online store
  • Integrate askers' mail list with MailChimp and Klaviyo
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

mailchimp, klaviyo, Product Q&A, FAQs'

Categories

Pricing

Standard

Free

  • 15 Answers/month
  • Answer from store admin
  • Hide or Publish Q&A
  • 'Ask a Question' widget customization

Unlimited

$1.99 / month

  • All Features of the Standard plan
  • Unlimited Question/Answer posting
  • Common FAQs Page
  • Priority Support

Professional

$4.99 / month

  • All Features of Unlimited Plan
  • View Askers' Email IDs
  • Mailchimp & Klaviyo Integration
  • Advanced Response Template Editor
  • Widget Translation

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (268)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement by allowing direct answers to customer queries on product pages, effectively creating a mini FAQ section. This feature not only reduces customer service workload but also improves SEO and organic traffic. The app supports customization to align with brand aesthetics and includes features like public and private responses, along with HTML editing for flexible formatting. Merchants appreciate the ease of installation, seamless integration with Shopify themes, and the responsive support team known for quick issue resolution and customization assistance.

August 22, 2024

Excellent app with very good support team! I've contacted to solve a problem I had and they had been very fast and professional so I really suggest this app!

Threeface
Italy
Almost 6 years using the app
October 31, 2024

This application is very useful for us, the technicians gave us excellent service.

MAHA México
Mexico
2 months using the app
July 27, 2024

Love the app. I'm able to answer my customers questions right on my product page for anyone to see. That way, if anyone has the same question, it'll already have been answered for them. Huge upgrade for my website and a neccesity.

Poker Provoke
United States
4 months using the app

Support

Simprosys InfoMedia can answer any questions you have about SMPS Product Question & Answer.

Developer

Simprosys InfoMedia

B-303, Shapath Hexa, Opp Gujarat High Court, S. G. Highway, Ahmedabad, GJ, 380060, IN

Launched

August 4, 2016

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