The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Too many bugs. The apps is not always working. The support is also not working. Price is cheap but no use.
Several days ago I wrote an email that the list of products that came out in the App were not those of my store. Many descriptions of the products we have in the store were deleted. The prices of various products are not seen. Everything is a disaster and they do not respond to me.