Simple Bundles & Kits
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Great assistance & support by the team!! So grateful for all the care & prompt advice
Thank you so much for the kind words! 😊🌟 We're so glad our team could help and that you felt taken care of that's exactly what we aim for. Thanks for being part of the Simple Bundles family!
— Team Simple Bundles
Very helpful app for my business. Very prompt responses when emailed specific questions.
Prompt and great support when you have any questions!
Thank you so much for the kind words! 🥰 We're so glad our support team could help you out promptly!
— Team Simple Bundles
I was having issues with having the app show images of product options. Nhoriza was very efficient and had to problem sorted quickly and simply for me! Thanks again
Thank you for sharing this! 🥹💙 We're so happy Nhoriza could get your product image display issue sorted quickly. We'll be sure to pass along your kind words to her. Thanks again for taking the time to leave a review!
— Team Simple Bundles
I had an issue setting up my first bundle set up but was able to figure it out with the help of their excellent customer service team. Thank you!
Hi there! 😊🌟
Thank you for the five stars and for sharing your experience! Getting the first bundle set up can feel like a lot at once, so we're really glad our team could jump in and help you get it figured out.We're always here, happy to help.
— Team Simple Bundles
Its great. Really easy to use. I love that it can use existing products in to bundles. That way you can preserve your SEO.
Thank you so much, Bepulo! 🥰 We love that you're using existing products to build bundles. Really appreciate the kind words! 💛
— Team Simple Bundles
I had an excellent experience with the Simple Bundles support team. A huge thank you to the girls who helped me throughout the process. They were incredibly patient, dedicated, and genuinely committed to finding a solution to my issue.
They didn't just fix the problem—they took the time to explain everything clearly, making sure I understood how it all worked. Their support was friendly, professional, and went above and beyond my expectations.
Thank you so much for your time, dedication, and outstanding customer service. It was a pleasure working with you!
I can't recommend this app enough.
It was exactly what I needed for my store. The bundles and kits are highly customizable, and the team is incredible responsive and helpful.
A special thanks to George, who customized the code to really fit my theme and workflow
Such a wonderful review!! We're so happy Simple Bundles has been the perfect fit for your store! 🥰
And George is going to LOVE reading this! 🙌 He puts so much care into making sure everything works beautifully with each merchant's unique theme and workflow, so knowing it made a real difference for you is the best kind of feedback we could ask for!
Wishing you endless sales and happy customers ahead! 🎉
— Team Simple Bundles 💛
Tried this app out and immediately ran into problems. The UI is clunky and far from intuitive, but that's the least of my concerns. The app wiped our entire inventory and set everything to 0. When I flagged it to their support team, they told me to read some FAQs and manually fix it myself. Manually. For an inventory that will take hours to correct.
This is genuinely the worst Shopify app experience I've ever had. The product is broken and the support is even worse. Do yourself a favor and stay far away from this one. CANNOT RECOMMEND!
Thank you for the honest feedback. We sincerely apologize for the inventory disruption you experienced. To give some context for what may have happened: when a bundle is saved in the app even without being published live Simple Bundles begins syncing inventory for the products involved. If any bundle component had no stock assigned, was stocked at a different location than the parent bundle, or was part of a nested bundle with empty variants, the app can default those products to 0. This can happen silently during exploration, which we know is incredibly frustrating. Also, if this out of the ordinary, we're more than happy to inspect for you.
Since the app was uninstalled, it is a bit tricky to backtrack exactly what triggered it in your case but that won't stop us from helping you move forward. We've already reached out to you personally via email with a full explanation, steps to restore your inventory, and a goodwill offer to make this right. We're committed to staying by your side until everything is fully resolved. Hope we hear from you back!
— Team Simple Bundles 💛
I had the best experience, it exceeded all expectations. The team reached out quickly and responded to my repeated questions and issues right away and fixed it the same day. They should get bonuses!
Thank you so much for this amazing review! 🌟 We truly appreciate your support, and your bonus recommendation definitely made us smile!!😊
— Team Simple Bundles
