SB Simple Bundles & Kits
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Customer service is extremely responsive and very helpful.
Thank you for taking the time to leave our team a review! ✨
I am old and not that good with cresting internet product bundles. The staff here have always helped me work though any issues. I wish there wer more videos at the start.
Thanks for your thoughful review! Noted on adding more videos ✨
Great customer support! Responds quickly and always available to provide assistance!
We strive to respond quickly and be there whenever you need assistance. Thank you for the 5-star review! 🤩
Customer support is great. The set up of the bundles is not very easy but with the tutorials and customer support it can be fixed. Be prepared to pay a monthly membership fee as only few bundles can use the free plan. I’m happy with the features and it does the job for me.
Good service
Thank you for your feedback and we appreciate your support! 💖
Very easy to set up and use, and performs exactly as promised. When I ran into a problem support was great. I left a modestly detailed description of my issue and in no time got back a thorough response. Despite us being on the free plan at the time, It was clear that Stella B had read my problem and researched what we had already done. She vectored right in on the problem and provided clear steps to fix it. Problem solved in no time and everything is working really well.
Update 2 months later. I know I gave this five stars two months ago, but I wish I could give it even more. Shortly after launch we ran into some problems, the fault of our template rather than Simple Bundles, but their support team stuck with me through it all to find a solution. They showed amazing patience and responsiveness. Fantastic customer service, which I could not recommend more highly
Thanks for your lovely review for our team. We've passed on your messaged to Stella!
Awsome customer service! They had solved my product bundles issue. Highlly recommended.
Thanks so much for working with our team and for your fantastic review! 🙌
Amazing app that does exactly what I need and is simple to use. However, the customer support is on another level! We had some compatibility issues with shopify where some bundle orders were processed without breaking out the items individually to make it easy for fulfillment, however their coders helped to implement workarounds for me while they wait for shopify to update their code. Very much appreciate incredible service like this, so thank you for a great experience.
Thank you for taking the time to leave our team a review! ⭐️
It's a great product, but more importantly a great team behind it. The Simple Bundles team has proven responsive and capable in their support, and been open to user feedback. They implemented something at my request in the 2.0 version of their product, and was very impressed with how they did it. As I evaluate the myriad of other apps for different things in Shopify, I'll seek out apps written by Freshly Commerce. The team is fantastic.
Thanks so much for your thoughful review. It's been such a pleasure to work with you. I appreciate your feedback and am so happy to hear that 2.0 is working well for you! 🚀
I have hundreds of products that consist of component products and wanted an app that helps me to get the inventory numbers right. After weeks of searching in the app store, I found two apps that can do what I need. And this one here was the only one that offers bulk bundle creation. So I use it and am quite happy with it.
However, one thing is really missing: there are no filters and no other tools/functions in the app that would help you with searching, organizing, editing in bulk or just in any way handle your bundles efficiently once they're created.
Thanks so much for sharing your experiences with us! 😊 We appreciate the feedback on the filters and know that it does take more time than ideal to search and organize bundles. We've already added this to our roadmap and will keep you updated!