SB Simple Bundles & Kits
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I thought creating bundles would be super hard to do, but this app made it so easy for me. And when I did have a little issue, team member Stella responded quickly to my question. I thought I'd end up with the issue unresolved for a day or two, but I received an email within about an hour. And she instantly sent over ways to troubleshoot the issue and was ready to jump on and help. Problem was solved quickly. And she made sure to follow-up and answer any additional questions. Nothing beats a team that jumps on a problem quickly knowing it can affect the sales on your website.
Thanks so much for sharing your experiences with us. We'll be sure to pass on your message to Stella 😍
Awsome customer service! They had solved my product bundles issue. Highlly recommended.
Thanks so much for working with our team and for your fantastic review! 🙌
Very easy to use. Was able to set up bundles immediately. Great support. Highly recommended
Thank you so much for your feedback! We're happy to hear you found the app easy to use and could set up your bundles right away. We appreciate your recommendation! ⭐
All I can say is WOW! Been looking for a company to solve an ongoing issue for more than 2 years and voila!. Cherry and David from Simple Bundles were very patient and informative with me and figured out a solution.I'm now off to the races. Thank you Simple Bundles!
Thanks for your kind review and we'll be sure to pass on your message to Cherry and David. 😊 We're excited to see your business grow with bundles!
very responsive and committed customer service
Thanks for your great review! We'll pass on your message to our team. 🤗
This app is a must if you sell bundles and need your inventory on-hand cost and sales-by-components tracked accurately in your bookkeeping. Other bundle apps were either disregarding cost-of-goods-sold of components, or over-reporting on-hand values by calculating on hand of bundles AND their individual components.
The options to run this app with versions 1.0 or 2.0 are awesome - we needed the 1.0 version to be able to include mystery bags and it works great.
The customer support is responsive and thorough, and patient!
My two requests right now to improve this app would be: 1) for the components to show the correct variant thumbnails when building bundles. Right now they show the main product image only, and that gets confusing when you are building a lot of bundles with different variants; and 2) in the search box to add components, if I type in a specific variant name, I only get the main product in the results, and then have to scroll through all the variants to find the one I am looking for. It would be great if the search would narrow now to the variant-level to make building bundles faster (I sometimes build 30 bundle variants per product and scrolling through a yarn with 40 variant options gets tedious).
Thanks so much for your thoughtful review and feedback. We'll pass on your kind words to our amazing support team! 💗
Very responsive and helpful support!
Thanks for your review! 😄
In a world of unkept promises and unhelpful support, Simple Bundles & Kits stands out for OVER delivering on what they say the app can do and providing TOP NOTCH support.
Simple Bundles is a new staple in our long-term operations toolkit.
This made our day. Thank you for your kind words and your 5-star review! 🥳
Great app that does exactly what we wanted. Also great support! Recommend.
Thanks for your kind words of our team. 😊
We were looking for an app that would allow us to track inventory of small items easily without having to display them as a final product. Simple Bundle allows you to use your own layout and all the 'bundling' can be done at the back. Many others will just add some bundling options that are visible on your website. We wanted the ability to hide all that stuff to our customers. On top of that the customer service was excellent.
Shout out to Stella and Kristine for an extremely fast and professional response every time and Raoul and Orlando from the technical team for all the detailed advice on setting up the app. It is very much appreciated, you guys rock.
Thank you so much for sharing your experiences with us. 🤗 We're grateful for your kind review and shoutout for our support team-they truly are the best.