SB Simple Bundles & Kits

The Simple Bundles & Kits Customer Support was very quick to respond and helpful. Our distribution center needed to use it instead of the Shopify bundles and we've all been happy with it thus far -

Simple Bundles truly makes everything easy. We've used another app before that was horribly complicated, hard to understand how it works and thus made more problems than it solved. Simple Bundles now meets exactly our needs, is easy to understand, is 100% reliable - and last but not least: it has a super fast, friendly and really competent support team! I would warmly recommend it.

I use Simple Bundles on my Shopify store and really like it. In addition, the support team is very good. No complaints on my end at all.

This is a great App that almost meets our needs, any issues I have are dealt with quickly in a professional manor. Customer service reps are very good and helpful, there are a few improvements that we are going to need in the future and I'm sure the customer service team will do all they can to help.
I would certainly recommend this app for simple bundles.

Great app. I have a pretty simple use case with just one simple bundle, but it works well. Support is excellent. Responded quickly to my question and very helpful.

It works very well and have many different options to customize your bundles. The support team is very nice and helpful and repplies very fast to your queries. Highly recommended!

Freshly Commerce's customer service is excellent and the app itself is wonderful! Thanks to Freshly Commerce for putting this app together and facilitating the sale of custom bundle packs on my site. 4 out of 5 stars only because it feels like a third-party work around, no fault to Freshly.

This app made it easy for us to create the bundles we wanted to set up. When we had trouble setting it up, the app team was very helpful in getting back to us immediately and resolving the issue quickly.

Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products.

Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous.

100% DO NOT recommend.

Edit: Yes they did "Try" to assist, by trying to tell me I set it up wrong. As stated it was setup the way they were instructing me it needed to be setup. They offered to correct it and I allowed them, it was at this time they deleted one of my products complete inventory. And still didn't correct the issue.

Doesn't work. I have been using this app for a month or now, but since a week it's not working anymore. Have been in touch with their support, but they are slow to respond and provide with rubbish solutions.