SB Simple Bundles & Kits

SB Simple Bundles & Kits

Rezensionen (519)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 91 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
17. Juni 2024

The team is worth more than 5 stars. Customer service is very responsive and knowledgeable. They tweak and customise our packing slips according to our needs and workflow. We highly recommend these guys

BBQ Spit Rotisseries
Australien
13 tage mit der App
1. Juli 2024

This app is really great at helping to build bundles and mix and match bundles with infinite options. Great customer service!

Better Sunday
Vereinigte Staaten
11 tage mit der App
Freshly Commerce hat geantwortet 14. August 2024

Thanks for taking the time to write a review! 🌷

Bearbeitet am 24. April 2024

Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues.

The latest glitch seems to drop products from the bundle so when customer order 2 items their order is only reflecting 1. We have checked the bundle on the back and all items seem connected but support seems pretty clueless as to how to resolve this. Very frustrating.

Nation Athletics Bjj
Vereinigte Staaten
5 monate mit der App
Freshly Commerce hat geantwortet 2. April 2024

We apologize for the inconvenience you have experienced with our support team and app. We always strive to respond as promptly as possible, though via email only. We appreciate the feedback and are committed to ensuring that our support team is well-trained and knowledgeable in all aspects of our app's functionalities.

27. März 2024

Really helpful for building bundles on Shopify and support were great in assisting us with an issue when it arose, thanks!

Steal Street
Vereinigtes Königreich
9 monate mit der App
Freshly Commerce hat geantwortet 2. April 2024

Thanks for your 5-star review! 🌷

8. Januar 2024

Simple Bundles and Kits works well for us. It allows us to sell products on the website and then convert that into a list of components for our workshop and maintain an accurate stock of the components.

The tool is easy enough to set up bundles, but for our use case because there was a significant number of configurations to set up, we simply used a csv upload, which worked fine and got us going in one hit.

I have found the team at Freshly Commerce to be really supportive - often getting back on queries within a couple of hours.

Quella
Vereinigtes Königreich
6 tage mit der App
Freshly Commerce hat geantwortet 11. März 2024

Thanks for sharing your experiences with us!

21. Juni 2024

Brilliant Team - very prompt responses - would recommend to all!

JetScents
Vereinigtes Königreich
9 monate mit der App
Freshly Commerce hat geantwortet 18. Oktober 2024

Super thanks for your 5-star review. We appreciate you taking the time to rate us!😍

24. Mai 2024

The app is easy to use and works well. I must appreciate their support for technical issues. Very responsible and fast.

Dat Bike
Vietnam
Etwa ein monat mit der App
Freshly Commerce hat geantwortet 27. Mai 2024

Thanks for your wonderful review! 💫

19. März 2024

Shadia was extra helpful and tried to guide me through a complicated problem of incorrect pictures assigning to the variances. She run extra mile to see the settings herself and provided a detailed advise of how to approach the problem with Shopify. Moreover she helped me with the tedious task of assigning products to the variances as she understood how frustrating it must have been for me when systems don't work as expected. Thank you so much Shadia.

Hugs of Nature
Vereinigtes Königreich
13 tage mit der App
Freshly Commerce hat geantwortet 2. April 2024

Thank you for your lovely review! We've passed on your message to Shadia. 🥰

Bearbeitet am 18. Mai 2024

Incredible customer service - like... incredible. I've never experienced this level of service before. Truly impressive. Do not hesitate. They made something work that no one else could. With a smile.

Your Protocol
Vereinigte Staaten
15 tage mit der App
Freshly Commerce hat geantwortet 27. Mai 2024

You've made our day. 🥹 We've passed on your review to our wonderful support team. ✨

21. Februar 2024

Helpful support team is always prompt to respond. Bundles are easy to create and edit.

The Spa Supply Store by Jacuzzi® Hot Tubs of the Triangle
Vereinigte Staaten
Mehr als ein jahr mit der App
Freshly Commerce hat geantwortet 11. März 2024

Thanks so much for your review and sharing your experience! 🙌