SB Simple Bundles & Kits
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This app is the best! We communicated with support several times regarding a special need, and they customized our theme to help us achieve our goal. Their service is amazing and their help will have a huge positive impact on our business!
Thank you for your wonderful feedback! We’re thrilled to hear our support team could help and make a positive impact on your business. Thanks again for your support, and wishing you continued success with your business! 💖
One of the best customer supports ever! The app does not 100% fulfill our needs but it's still best in the market.
Your review made our day! We're so glad to hear that our customer support has stood out for you. If there's anything we can do to better fulfill your requirements, feel free to let us know.
Have a great day always! 💫
Let me start off by saying the support from the Simple Bundles team has been excellent. They respond very quickly with detailed answers. I’ve flirted with using this app with another store in the past but it was never the right fit for what I needed to do. However, I think I’ve found a good application for it. It’s well suited for when you want to present the user with what looks like multiple options for a product, but in reality is multiple items on the back end that need to map to accounting and inventory integrations. For this it’s quite perfect. The customer experience on the product page is fully native to the theme. All the bundling happens in the cart/checkout and is transparent to the user. My only suggestion for improvement would be to improve the bundle setup process so that multiple variants can be configured in bulk. For instance if I know that I want up have Items A and B be children of all bundle variants then it would be nice to be able to do that in one selection as opposed to 50.
Such a very thoughtful and detailed review and we really appreciate reviews like this to our support team! ✨ It's also valuable feedback regarding the bundle set-up process, and I’ll be sure to pass it along to our team. Thank you for being so supportive. We're always here if you need anything else! 😍
We used Simple Bundles and Kits for our Black Friday campaign this year. It was perfect for what we needed and we received excellent support from the Simple Bundles and Kits team when we had questions. Thanks so much to Camila and David for your kind support!
Thank you so much for your wonderful feedback! We're delighted that Simple Bundles and Kits was the perfect fit for your Black Friday campaign and that our team could assist you. We truly appreciate your support and wish you continued success with your business! 💖
Love it. Works just fine and the support is super fast and very helpful. Highly recommended.
We're happy to know you love our support team! Thank you for taking the time to review us!😊✨
We leveraged them to create build-your-own cocktail kits using our Bitters and Mixers and our experience has been great! The software has served all of our needs — the building process is super easy and seamless and the functionality works great! Their customer service is fantastic — if you have any questions or issues, they'll always willing to help troubleshoot.
Thank you for the awesome feedback! 😊 It’s great to hear that everything is working smoothly and that our customer service has been helpful. We truly appreciate your support and look forward to helping you succeed! 💖
Useful app. Does what it says on the tin, and CS are very helpful which makes a big difference!
We're so happy for your rating and feedback! Thank you for sharing your time! 😊
Amazing customer service – quick and easy to understand. I highly recommend this app!
Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your recommendation means a lot to us! 😊
Stella, Oliver and Alfred were extremely helpful when I had an issue with the quick shop button on our 3p theme. The bundles weren’t properly previewing, but they escalated quickly and provided extremely thorough and detailed service. This app is really a lifesaver for anyone who wants to offer mix and match bundles especially with a high number of variants.
Thank you for your fantastic review! 🌟 We’re glad our team could assist you. We appreciate your support! If you need anything else, just reach out! ❤️
Finally an app that can create bundles that actually works. Tried several other apps that ultimately didn’t function properly. Not only is the app itself fabulous, but the customer service is A+. I had one issue with set up, sent an email request for support, and the issue was fully resolved in less than 12 hours. Raúl from the support team was amazing, as was Shadia. Highly recommended!
Thank you so much for your amazing feedback! 🌟 We are happy that the app is meeting your needs. We'll be sure to pass on your kind words to Raul and Shadia, too!
Thanks for recommending us! 😊