Simple Bundles & Kits

This app has worked great for us. The customer service was great throughout the set up process. Couldn't recommend more.

A great plugin for creating bundles in Shopify. Very easy to use. Excellent technical support.

Great app and so supportive when theres issues etc to help out as soon as possible, they take on board suggestions too

Very good, very complete application, including the possibility of mass importing bundles. Special mention for the support which is very responsive!

Contacted Customer service for a simple task and they promptly responded. Super helpful and direct. no fluff. just assistance. love it!

Just bad.

App was easy to understand and use. I love the fact that it creates a line item. And if you can't figure it out, support will be right there! Amazing response and help. Will continue to use this app 100%.

I recently had the pleasure of working with Basil and the team at "Simple Bundles," and I must say that the experience was nothing short of outstanding. From start to finish, their commitment to providing top-notch customer service and their dedication to solving problems was evident, ensuring a perfect and seamless experience.

Right from my initial inquiry, Basil demonstrated an impressive level of professionalism and attentiveness. He took the time to understand my specific needs and concerns, and it was clear that he genuinely cared about delivering a solution that would meet and exceed my expectations. What stood out the most was how thoroughly he addressed each of my queries, leaving no stone unturned in his quest to ensure that I had a comprehensive understanding of the services they offered.

The Simple Bundles team's problem-solving skills were truly remarkable. They tackled every issue with a systematic and diligent approach, ensuring that even the most complex challenges were overcome. Basil's ability to communicate intricate technical concepts in a clear and understandable manner was invaluable. He patiently guided me through each step of the process, making me feel confident and informed throughout our interactions.

But what truly sets Basil and his team apart is their unwavering commitment to customer satisfaction. They not only solved the problems at hand but went the extra mile to anticipate potential issues and provide proactive solutions. This level of dedication instilled a sense of trust and reliability that is hard to come by in today's fast-paced business world.

In addition to their technical prowess, the Simple Bundles team showcased a remarkable ability to adapt and customize solutions to fit my unique requirements. It was clear that they didn't just provide generic solutions, but genuinely cared about tailoring their offerings to match the intricacies of my project.

In conclusion, my experience with Basil and the Simple Bundles team was exceptional. Their dedication to excellence, thorough problem-solving approach, and personalized customer service transformed what could have been a daunting experience into a pleasant journey. If you're in search of a team that goes above and beyond to ensure a perfect experience, look no further than Basil and the team at Simple Bundles. They have set a benchmark for outstanding service that others should aspire to reach.

We had a few teething issues at first where we were unable to upgrade our plan and migrate to version 2 of the app but the Simple Bundles support team were super helpful it getting our issues resolved quickly. The app completely fits our requirements and after a process of research to find the right bundling app for our needs, Simple Bundles came out on top. There are still a few things that would make this even better but we are hoping to work with the Simple Bundles team to bring these to fruition.

I would have highly recommended this, but the last support ticket that was impacting sales took them more than 24 hours to get back to me in which they then stated it wasn't their app that was impacting the issue and they directed me to other bundle apps to try. I then turned to Shopify Help in which they said the issue was due to a previous app that was deleted and left junk code. So yes, Simple Bundles support was correct, but communication and support dragged on way longer than it should have with an answer that wasn't helpful. Other than this, it's simple to use and build bundles and does what I need to for the time being.