SB Simple Bundles & Kits

SB Simple Bundles & Kits

Reseñas (553)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
21 de agosto de 2024

This app is very user friendly and easy to install, it allowed us to enable different promotions in a short time. The only reason we're giving 4/5 stars is that there's no sales report that can be downloaded so we had to ask the support team (Cherry) that kindly sent us the custom report we wanted and confirmed they're working to implement this feature.

Mulac Cosmetics
Italia
Alrededor de 1 mes usando la aplicación
Freshly Commerce respondió 9 de octubre de 2024

Thank you for your thoughtful review! We’re delighted to hear that you found our app user-friendly and that it helped you quickly enable different promotions.

We're excited to share that we've just launched the Analytics (Beta) feature in the Simple Bundles app! This new feature allows you to access sales reports and customize the date range, making it easier for you to track your performance. Feel free to let us know if you have any questions or feedback! We appreciate your support and wish you all the best with your bundles!

5 de abril de 2024

It works very well and have many different options to customize your bundles. The support team is very nice and helpful and repplies very fast to your queries. Highly recommended!

Aura Maya
España
5 meses usando la aplicación
Freshly Commerce respondió 17 de abril de 2024

Thanks for your wonderful review! 💫

Fecha de modificación: 17 de abril de 2024

Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products.

Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous.

100% DO NOT recommend.

Edit: Yes they did "Try" to assist, by trying to tell me I set it up wrong. As stated it was setup the way they were instructing me it needed to be setup. They offered to correct it and I allowed them, it was at this time they deleted one of my products complete inventory. And still didn't correct the issue.

Angler's Choice
Canadá
4 meses usando la aplicación
Freshly Commerce respondió 17 de abril de 2024

I apologize if our assistance didn't meet your expectations. This certainly isn't the level of service we aim to uphold. Our team made every effort to steer you in the right direction and even offered to correct the bundle as per your request. We offer 24/7 email support and haven't experienced any email delivery issues elsewhere but we'll investigate further to ensure seamless communication going forward.

8 de agosto de 2024

We had some issues with the app but their support is fantastic.

Harlem Candle Company
Estados Unidos
10 meses usando la aplicación
Freshly Commerce respondió 14 de agosto de 2024

Thanks for working with out awesome team! ✨

5 de abril de 2024

Implemented the new Shopify bundles API really well, Only app that have solved infinite variant options really well and in the best possible way.

SWATI Cosmetics
Suecia
5 meses usando la aplicación
Freshly Commerce respondió 17 de abril de 2024

Thanks for your lovely review! ✨

Fecha de modificación: 31 de julio de 2024

The Simple Bundles & Kits Customer Support was very quick to respond and helpful. Our distribution center needed to use it instead of the Shopify bundles and we've all been happy with it thus far -

AHIMSA®
Estados Unidos
3 meses usando la aplicación
Freshly Commerce respondió 27 de mayo de 2024

We're so happy to hear that it's made it easier to sell across multiple locations. Thanks for your great review! 🛍️

2 de septiembre de 2024

Happy with the app and the customer service is very good.

Awake Organics
Reino Unido
Alrededor de 2 meses usando la aplicación
Freshly Commerce respondió 25 de septiembre de 2024

Thank you for your feedback! We're glad to hear you're happy with the app and that our customer service has been helpful. We're always here if you need anything! 😍

14 de junio de 2024

Great customer support! Responds quickly and always available to provide assistance!

EmeryPets
Estados Unidos
Alrededor de 1 año usando la aplicación
Freshly Commerce respondió 18 de octubre de 2024

We strive to respond quickly and be there whenever you need assistance. Thank you for the 5-star review! 🤩

13 de marzo de 2024

Great Bundling app. We've tried several but Simple Bundles and Kits as the best by far.
The support is great too, whenever we have had a question or query it is answered promptly and with all the relevant information required.

84 Engineering
Australia
6 meses usando la aplicación
Freshly Commerce respondió 2 de abril de 2024

We're so happy to hear this. Thanks so much for your kind review. ✨

3 de junio de 2024

Very easy to use. Was able to set up bundles immediately. Great support. Highly recommended

Jubly-Umph Originals
Australia
Más de 1 año usando la aplicación
Freshly Commerce respondió 18 de octubre de 2024

Thank you so much for your feedback! We're happy to hear you found the app easy to use and could set up your bundles right away. We appreciate your recommendation! ⭐