SB Simple Bundles & Kits
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
Reseñas (521)
Refinar
-
Por calificación
I use Simple Bundles on my Shopify store and really like it. In addition, the support team is very good. No complaints on my end at all.
Thanks for your 5-star review 🙌
Freshly Commerce's customer service is excellent and the app itself is wonderful! Thanks to Freshly Commerce for putting this app together and facilitating the sale of custom bundle packs on my site. 4 out of 5 stars only because it feels like a third-party work around, no fault to Freshly.
Thanks for taking the time to leave us a review! 🙌
This app made it easy for us to create the bundles we wanted to set up. When we had trouble setting it up, the app team was very helpful in getting back to us immediately and resolving the issue quickly.
Thanks for taking the time to write a review! 🌷
It works very well and have many different options to customize your bundles. The support team is very nice and helpful and repplies very fast to your queries. Highly recommended!
Thanks for your wonderful review! 💫
very responsive and committed customer service
Thanks for your great review! We'll pass on your message to our team. 🤗
Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products.
Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous.
100% DO NOT recommend.
Edit: Yes they did "Try" to assist, by trying to tell me I set it up wrong. As stated it was setup the way they were instructing me it needed to be setup. They offered to correct it and I allowed them, it was at this time they deleted one of my products complete inventory. And still didn't correct the issue.
I apologize if our assistance didn't meet your expectations. This certainly isn't the level of service we aim to uphold. Our team made every effort to steer you in the right direction and even offered to correct the bundle as per your request. We offer 24/7 email support and haven't experienced any email delivery issues elsewhere but we'll investigate further to ensure seamless communication going forward.
Very responsive and helpful support!
Thanks for your review! 😄
This is a great App that almost meets our needs, any issues I have are dealt with quickly in a professional manor. Customer service reps are very good and helpful, there are a few improvements that we are going to need in the future and I'm sure the customer service team will do all they can to help.
I would certainly recommend this app for simple bundles.
Thank you for your thoughtful feedback! We're glad to hear the app is working well for you and that our customer service team has been able to assist you quickly and professionally.
We're always striving to improve, and we appreciate your input on future enhancements. Thank you for recommending the app!💖
Implemented the new Shopify bundles API really well, Only app that have solved infinite variant options really well and in the best possible way.
Thanks for your lovely review! ✨
The app fits our needs perfectly. We make silk floral hanging baskets in our store, and this app updates the indivudual inventory quantities while being easy to use!
Thanks so much for your review and sharing your experience! 🧺