SB Simple Bundles & Kits

SB Simple Bundles & Kits

Reseñas (521)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
14 de mayo de 2024

I use Simple Bundles on my Shopify store and really like it. In addition, the support team is very good. No complaints on my end at all.

Celebrate Sobriety Gifts
Estados Unidos
8 meses usando la aplicación
Freshly Commerce respondió 27 de mayo de 2024

Thanks for your 5-star review 🙌

29 de febrero de 2024

Freshly Commerce's customer service is excellent and the app itself is wonderful! Thanks to Freshly Commerce for putting this app together and facilitating the sale of custom bundle packs on my site. 4 out of 5 stars only because it feels like a third-party work around, no fault to Freshly.

Sauce Lords
Estados Unidos
8 meses usando la aplicación
Freshly Commerce respondió 2 de abril de 2024

Thanks for taking the time to leave us a review! 🙌

13 de enero de 2024

This app made it easy for us to create the bundles we wanted to set up. When we had trouble setting it up, the app team was very helpful in getting back to us immediately and resolving the issue quickly.

Green Spa Hawaii
Estados Unidos
4 meses usando la aplicación
Freshly Commerce respondió 11 de marzo de 2024

Thanks for taking the time to write a review! 🌷

5 de abril de 2024

It works very well and have many different options to customize your bundles. The support team is very nice and helpful and repplies very fast to your queries. Highly recommended!

Aura Maya
España
5 meses usando la aplicación
Freshly Commerce respondió 17 de abril de 2024

Thanks for your wonderful review! 💫

8 de agosto de 2024

very responsive and committed customer service

tabbeauplace
Estados Unidos
18 días usando la aplicación
Freshly Commerce respondió 14 de agosto de 2024

Thanks for your great review! We'll pass on your message to our team. 🤗

Fecha de modificación: 17 de abril de 2024

Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products.

Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous.

100% DO NOT recommend.

Edit: Yes they did "Try" to assist, by trying to tell me I set it up wrong. As stated it was setup the way they were instructing me it needed to be setup. They offered to correct it and I allowed them, it was at this time they deleted one of my products complete inventory. And still didn't correct the issue.

Angler's Choice
Canadá
4 meses usando la aplicación
Freshly Commerce respondió 17 de abril de 2024

I apologize if our assistance didn't meet your expectations. This certainly isn't the level of service we aim to uphold. Our team made every effort to steer you in the right direction and even offered to correct the bundle as per your request. We offer 24/7 email support and haven't experienced any email delivery issues elsewhere but we'll investigate further to ensure seamless communication going forward.

17 de julio de 2024

Very responsive and helpful support!

Homefield
Estados Unidos
11 meses usando la aplicación
Freshly Commerce respondió 14 de agosto de 2024

Thanks for your review! 😄

17 de junio de 2024

This is a great App that almost meets our needs, any issues I have are dealt with quickly in a professional manor. Customer service reps are very good and helpful, there are a few improvements that we are going to need in the future and I'm sure the customer service team will do all they can to help.
I would certainly recommend this app for simple bundles.

Baby and Nursery World
Reino Unido
7 días usando la aplicación
Freshly Commerce respondió 18 de octubre de 2024

Thank you for your thoughtful feedback! We're glad to hear the app is working well for you and that our customer service team has been able to assist you quickly and professionally.

We're always striving to improve, and we appreciate your input on future enhancements. Thank you for recommending the app!💖

5 de abril de 2024

Implemented the new Shopify bundles API really well, Only app that have solved infinite variant options really well and in the best possible way.

SWATI Cosmetics
Suecia
5 meses usando la aplicación
Freshly Commerce respondió 17 de abril de 2024

Thanks for your lovely review! ✨

2 de mayo de 2024

The app fits our needs perfectly. We make silk floral hanging baskets in our store, and this app updates the indivudual inventory quantities while being easy to use!

Evergreen
Estados Unidos
5 meses usando la aplicación
Freshly Commerce respondió 27 de mayo de 2024

Thanks so much for your review and sharing your experience! 🧺