Simple Bundles & Kits
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I'm very happy with this app. I'm on the free version and it gives me everything I need. The support is excellent - both Camila and Maria were very responsive and helpful when I needed assistance. Thank you very much!
This honestly made our day, thank you for taking the time to share this! It means a lot that the free version is already doing what you need. I’ll make sure Camila and Maria see your message; they’ll really appreciate it. 😍
— Team Simple Bundles 💛
Once you get the hang of it, this app is amazing! I'm not marking it down as I think it's very intuitive, I just need a little bit of hand holding sometimes! The customer support team have been incredible. Now that I have lots of bundles set up, I'm excited to see how this supports my sales, but it's already an absolute game changer in terms of tracking my inventory.
This absolutely made our day; thank you so much for sharing this! 🙌
We’re so glad to hear it’s already been a game changer for your inventory tracking that’s huge. And with all those bundles now live, we’re excited for you too. This is where the fun really starts testing offers, increasing AOV, and seeing what resonates most with your customers.
And of course, whenever you need that extra bit of guidance, we’ve got you. Always happy to help you make the most out of it. 🥰
— Team Simple Bundles 💛
Not a very good impresion out of it. No matter how much their app contributes to the sales of our store, they impose a "tax" based on how much we sell storewide. I was not even able to use it.
Switching over to another solution
Thank you for sharing your feedback. We're truly sorry to hear the experience didn't meet your expectations. Please allow me to clarify.Our fees are calculated based on your Shopify pricing plan and 90-day overall order volume, rather than solely on sales attributed to our app. If this may not have been clear upfront, we sincerely apologize for any confusion.
We'd love to help if there's anything else we can do for you. 🙏
— Team Simple Bundles 💛
This app is great for bundles and their customer service team is amazing and responsive. Highly recommend.
Wow, this genuinely made our day! 🥰 Thank you so much for the kind words. We love hearing that both the app and our support team hit the mark. Reviews like yours mean the world to us! 🙌✨
— Team Simple Bundles 💛
Customer service is extremely responsive, helpful and PATIENT! I can't thank Mariana enough for the detailed instructions and videos that eventually got me all set up.
We’re so happy to hear that you had a great experience with our support team, and we’ll be sure to pass your feedback along to Mariana; she’ll be so happy to hear this! 🙌
Glad the guides and videos helped get you all set up. If you ever need anything else, we’re always here to help! 🚀
— Team Simple Bundles 💛
I had some troubles with the bundle setup, but Rosamie Bagan was really helpful and we got it sorted out within a few hours :)
We're so sorry to hear the setup gave you some trouble, but we're really glad Rosamie was able to jump in and get everything sorted out for you so quickly! 🥰 We'll be sure to pass along your kind words to her. Thank you for your support!🌟
— Team Simple Bundles
This app allows us to easily provide customized bundle options for our customers. Simple Bundles also has amazing customer service that actually helps you solve issues and debug problems that may occur.
We're so happy for your 5-star review. 🙌 Thank you so much for taking the time!
— Team Simple Bundles 💛
Great app and greater technical support team! Thank you very much for the fast response to questions and implementing the changes directly in the shop.
Thank you so much for the kind words! 🎯 So glad we could implement those changes directly for you. We're always here if you need us! 🙏
— Team Simple Bundles
The support team at Simple Bundles is genuinely excellent. I ran into a tricky inventory issue caused by a combination of Shopify's post-April 2024 fulfillable inventory enforcement and a combination of SKU and location settings. The team responded quickly (especially Hosanna), took the time to actually understand the problem, and proactively requested store access to investigate directly rather than sending generic troubleshooting steps. Issue resolved, bundles working perfectly. Highly recommended.
Wow, thank you so much for this kind review! 🙏 We're so happy to hear the issue got resolved and your bundles are working perfectly! 🎉 We'll make sure to pass along your kind words to Hosanna; this truly means a lot to the whole team. Thanks for recommending us, and we're always here if you need anything!
— Team Simple Bundles 💛
Super useful app, solved a lot of our issues.
Also great support from Cherry, she is very hands on and respond so quick.
This is awesome to hear, thank you! 🥰 Nothing better than knowing it’s made things easier for you. And happy the support team could help along the way 🙌
— Team Simple Bundles 💛
