SB Simple Bundles & Kits

simple and easy to use. helps in managing inventory for bundles. however i was hoping the bundle inventory sync can happen more quickly after inventory for the items contained in the bundle was updated. right now need to remember to trigger the bundle quantity sync after adjusting inventory.

Easy to use product. I was able to create my first bundle easily in minutes. Integrates very nicely into Shopify. Really good customer support too.

So far the designers have been responsive to my questions. The tutorials are easy to follow, I'm confident this is a good choice for my shop.

Just bad.

While the app seemingly supports Locations, it's limited in that it deducts inventory from 1 "primary" location vs the location from which the bundle was purchased. This limitation renders it useless for those trying to maintain correct inventory levels at their multiple locations. If that was fixed, this would be a winner but it's unusable as is for our multi location store.

The app is really well thinking but if you manage your inventory with a CMS like QB Commerce the inventory will always get at 0 since QB will sync the inventory he has and that is not the one coming from Shopify. Also when a bundle is sold, in the invoice, you will have all the product that the bundle contain at 0$. That can be an issue if your bundle contain 10-15 products because it does big invoice. Support are great and fast. They helped us solving the issue with QB Commerce.

Overall great experience. Customer support is knowledgeable and eager to solve any problems you may have. One thing to note is that Simple Bundles does not seem to work with a drawer-style cart (at least in my case). It needs a POST request and does not use AJAX through JavaScript to add the items to the cart. Therefore the page needs to reload and show the cart page for the app to work properly. After setting my cart to a page instead of a drawer it worked great.

Seems like a decent app unless you need it for Shopify POS. Tech support is reasonably responsive but don't seem to know that the POS integration is a paid feature. I had to wait 9 days to find out from a developer that this was the case.
For the online channel the app is ok, builder seems a little simple and could offer more, but this is totally fine for the free tier.
Feedback to the developer would be; please educate the support staff on the product, Shopify POS integration seems like it should work but doesn't, the POS app should probably not be available for the free tier if it doesn't work.
Overall it's a reasonably good app, hence the three stars.

The app is easy to use and the customer service response is very prompt. The low rating is only to warn businesses that use the profit margin and cost of goods sold reports. Every time a bundle is sold, both the cost of the bundle and the cost of the items are reported for cost of good sold and profit margin. Thus, duplicating the numbers and skewing the reports. If you don't use these reports at all, this is an easy and simple app with good customer service.

The customer service is excellent, and they seemed happy to answer my questions, and in a timely manner. Lots of functionality with this app!