Simple Bundles & Kits

Simple Bundles & Kits

Avis (489)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 5 mars 2024

Very easy to set up and use, and performs exactly as promised. When I ran into a problem support was great. I left a modestly detailed description of my issue and in no time got back a thorough response. Despite us being on the free plan at the time, It was clear that Stella B had read my problem and researched what we had already done. She vectored right in on the problem and provided clear steps to fix it. Problem solved in no time and everything is working really well.

Update 2 months later. I know I gave this five stars two months ago, but I wish I could give it even more. Shortly after launch we ran into some problems, the fault of our template rather than Simple Bundles, but their support team stuck with me through it all to find a solution. They showed amazing patience and responsiveness. Fantastic customer service, which I could not recommend more highly

Inked Bread Co.
États-Unis
2 mois d’utilisation de l’application
Freshly Commerce a répondu 11 mars 2024

Thanks for your lovely review for our team. We've passed on your messaged to Stella!

15 avril 2024

Great app that does exactly what we wanted. Also great support! Recommend.

Nordic Training Gear
Suède
Plus d'un an d’utilisation de l’application
Freshly Commerce a répondu 17 avril 2024

Thanks for your kind words of our team. 😊

Modifié le 8 juillet 2024

We use V1 of the app which has solved a lot of historical issues we have had with bundles. This app seemed to be the best at sorting the issues we were having and so far I have been impressed. The set up is easy with options to configure the bundle how you need. Simple Bundles support is very good; quick, helpful and friendly. There are still a few niggles with reporting which I believe V2 does solve - looking forward to upgrading to V2 in the new year!

NEOM® Organics UK
Royaume-Uni
Environ un an d’utilisation de l’application
Freshly Commerce a répondu 11 mars 2024

Thanks for your review, we hope you got a chance to try out 2.0!

2 mai 2024

The app fits our needs perfectly. We make silk floral hanging baskets in our store, and this app updates the indivudual inventory quantities while being easy to use!

Evergreen
États-Unis
5 mois d’utilisation de l’application
Freshly Commerce a répondu 27 mai 2024

Thanks so much for your review and sharing your experience! 🧺

2 avril 2024

In a world of unkept promises and unhelpful support, Simple Bundles & Kits stands out for OVER delivering on what they say the app can do and providing TOP NOTCH support.

Simple Bundles is a new staple in our long-term operations toolkit.

Barbell Standard
États-Unis
Plus d'un an d’utilisation de l’application
Freshly Commerce a répondu 17 avril 2024

This made our day. Thank you for your kind words and your 5-star review! 🥳

Modifié le 16 janvier 2024

I thought creating bundles would be super hard to do, but this app made it so easy for me. And when I did have a little issue, team member Stella responded quickly to my question. I thought I'd end up with the issue unresolved for a day or two, but I received an email within about an hour. And she instantly sent over ways to troubleshoot the issue and was ready to jump on and help. Problem was solved quickly. And she made sure to follow-up and answer any additional questions. Nothing beats a team that jumps on a problem quickly knowing it can affect the sales on your website.

LEWA Candle Company
États-Unis
Environ 2 mois d’utilisation de l’application
Freshly Commerce a répondu 11 mars 2024

Thanks so much for sharing your experiences with us. We'll be sure to pass on your message to Stella 😍

18 mars 2024

We were looking for an app that would allow us to track inventory of small items easily without having to display them as a final product. Simple Bundle allows you to use your own layout and all the 'bundling' can be done at the back. Many others will just add some bundling options that are visible on your website. We wanted the ability to hide all that stuff to our customers. On top of that the customer service was excellent.
Shout out to Stella and Kristine for an extremely fast and professional response every time and Raoul and Orlando from the technical team for all the detailed advice on setting up the app. It is very much appreciated, you guys rock.

Little Party Treasures
Australie
23 jours d’utilisation de l’application
Freshly Commerce a répondu 2 avril 2024

Thank you so much for sharing your experiences with us. 🤗 We're grateful for your kind review and shoutout for our support team-they truly are the best.

5 avril 2024

It works very well and have many different options to customize your bundles. The support team is very nice and helpful and repplies very fast to your queries. Highly recommended!

Aura Maya
Espagne
5 mois d’utilisation de l’application
Freshly Commerce a répondu 17 avril 2024

Thanks for your wonderful review! 💫

16 février 2024

This app is a must if you sell bundles and need your inventory on-hand cost and sales-by-components tracked accurately in your bookkeeping. Other bundle apps were either disregarding cost-of-goods-sold of components, or over-reporting on-hand values by calculating on hand of bundles AND their individual components.

The options to run this app with versions 1.0 or 2.0 are awesome - we needed the 1.0 version to be able to include mystery bags and it works great.

The customer support is responsive and thorough, and patient!

My two requests right now to improve this app would be: 1) for the components to show the correct variant thumbnails when building bundles. Right now they show the main product image only, and that gets confusing when you are building a lot of bundles with different variants; and 2) in the search box to add components, if I type in a specific variant name, I only get the main product in the results, and then have to scroll through all the variants to find the one I am looking for. It would be great if the search would narrow now to the variant-level to make building bundles faster (I sometimes build 30 bundle variants per product and scrolling through a yarn with 40 variant options gets tedious).

Knot Another Hat
États-Unis
Environ un mois d’utilisation de l’application
Freshly Commerce a répondu 11 mars 2024

Thanks so much for your thoughtful review and feedback. We'll pass on your kind words to our amazing support team! 💗

Modifié le 18 mai 2024

Incredible customer service - like... incredible. I've never experienced this level of service before. Truly impressive. Do not hesitate. They made something work that no one else could. With a smile.

Your Protocol
États-Unis
15 jours d’utilisation de l’application
Freshly Commerce a répondu 27 mai 2024

You've made our day. 🥹 We've passed on your review to our wonderful support team. ✨