Simple Bundles & Kits

Simple Bundles & Kits

Avis (471)

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
12 juin 2024

Great customer service. Very speedy with questions and solutions. Great app

CHUBBYS
États-Unis
7 jours d’utilisation de l’application
Freshly Commerce a répondu 18 octobre 2024

Thank you for your feedback! We're so glad to hear you're happy with our customer service and the app. We always aim to provide quick responses and effective solutions.🤩

8 avril 2024

This app has been excellent for simplifying our fulfilment process when it comes to bundles. Our model has some complexity, drop-shipping across several suppliers in a single bundle, but the service and technical teams have been really proactive and supportive in helping us get the ideal configuration that works with our theme and our model. Highly recommend!

Butcher Baker Grocer
Australie
3 mois d’utilisation de l’application
Freshly Commerce a répondu 17 avril 2024

Thanks for your great review and working with our technical team to get your bundles up and running! We're so happy to hear that it's simplified your fulfillment processes. 🤩

Modifié le 17 avril 2024

Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products.

Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous.

100% DO NOT recommend.

Edit: Yes they did "Try" to assist, by trying to tell me I set it up wrong. As stated it was setup the way they were instructing me it needed to be setup. They offered to correct it and I allowed them, it was at this time they deleted one of my products complete inventory. And still didn't correct the issue.

Angler's Choice
Canada
4 mois d’utilisation de l’application
Freshly Commerce a répondu 17 avril 2024

I apologize if our assistance didn't meet your expectations. This certainly isn't the level of service we aim to uphold. Our team made every effort to steer you in the right direction and even offered to correct the bundle as per your request. We offer 24/7 email support and haven't experienced any email delivery issues elsewhere but we'll investigate further to ensure seamless communication going forward.

8 mai 2024

We have had so many problems in the paste finding a bundling app that works for our apparel ecommerce store but simple bundles truly is simple and their support team is amazing and very quick at replying! I highly recommend this app:)

AnaOno
États-Unis
9 jours d’utilisation de l’application
Freshly Commerce a répondu 27 mai 2024

Thanks for recommeding us! 😊 Grateful for your wonderful review of our app.

16 février 2024

This app is a must if you sell bundles and need your inventory on-hand cost and sales-by-components tracked accurately in your bookkeeping. Other bundle apps were either disregarding cost-of-goods-sold of components, or over-reporting on-hand values by calculating on hand of bundles AND their individual components.

The options to run this app with versions 1.0 or 2.0 are awesome - we needed the 1.0 version to be able to include mystery bags and it works great.

The customer support is responsive and thorough, and patient!

My two requests right now to improve this app would be: 1) for the components to show the correct variant thumbnails when building bundles. Right now they show the main product image only, and that gets confusing when you are building a lot of bundles with different variants; and 2) in the search box to add components, if I type in a specific variant name, I only get the main product in the results, and then have to scroll through all the variants to find the one I am looking for. It would be great if the search would narrow now to the variant-level to make building bundles faster (I sometimes build 30 bundle variants per product and scrolling through a yarn with 40 variant options gets tedious).

Knot Another Hat
États-Unis
Environ un mois d’utilisation de l’application
Freshly Commerce a répondu 11 mars 2024

Thanks so much for your thoughtful review and feedback. We'll pass on your kind words to our amazing support team! 💗

14 novembre 2023

Gamechanger!!! Love the functionality and the support. A huge upgrade over Shopify native bundles. Allows us to build bundles exactly how we want and has led to a big increase in AOV.

Pease Doors: The Door Store
États-Unis
Plus d'un an d’utilisation de l’application
Freshly Commerce a répondu 16 novembre 2023

Your satisfaction with Simple Bundles and support means a lot to our team. Looking forward to continuing to support your business growth! 🚀

18 décembre 2023

We needed to add a couple of mix-n-match bundles to our Shopify store. After reviewing a few apps, we chose Simple Bundles because the reviews were great and they had a free option for a limited number of mix-n-match bundles. We also tried a couple of other apps. We finally went with SimpleBundles because it was hands down the best due to its simple interface and excellent functionality. But there is more. They offer fantastic support! If you face any problem - even if you are a non-paying user - you will get fast and quality support. A few days after going live we encountered some technical issues and emailed them for help on a Friday. To our delight, they responded within a couple of hours to first fully understand our issue and escalate it to the technical team. An hour later the technical team emailed use, having identified our issue and told us how to fix it. In a few minutes everything was working perfectly again! In short, I would highly recommend SimpleBundles, not just because the App is great but also because it is backed by excellent support.

Zimero
Inde
27 jours d’utilisation de l’application
Freshly Commerce a répondu 21 décembre 2023

We so appreciate your thoughtful review. Thanks for choosing Simple Bundles and for your kind words about our team. All the best this holiday season!

4 décembre 2023

A great app that does actually what you need to create bundle products. I've requested a number of modifications and the support has been excellent. Highly recommend.

ActiveR
Royaume-Uni
9 mois d’utilisation de l’application
Freshly Commerce a répondu 21 décembre 2023

Thanks so much for your review! 😊 Let us know if we can help with anything else.

25 avril 2024

Very easy to use and incredible customer service if you do run into an issue

Fake It! Tan
Australie
Environ un mois d’utilisation de l’application
Freshly Commerce a répondu 27 mai 2024

Thanks for leaving us such a postive review! 🚀

6 mai 2024

Really good service. Fast response and a quick fix.

Chocolate Stories
Pays-Bas
Environ un mois d’utilisation de l’application
Freshly Commerce a répondu 27 mai 2024

Thanks for your great review! 🤩