Simple Bundles & Kits
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This app made it easy for us to create the bundles we wanted to set up. When we had trouble setting it up, the app team was very helpful in getting back to us immediately and resolving the issue quickly.
Thanks for taking the time to write a review! 🌷
Great App. Solves our backend inventory issues. The user interface makes sense. Customer support is excellent, they respond within a few hours if not less.
Thanks so much for working with our team and for your fantastic review! 🙌
Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues.
The latest glitch seems to drop products from the bundle so when customer order 2 items their order is only reflecting 1. We have checked the bundle on the back and all items seem connected but support seems pretty clueless as to how to resolve this. Very frustrating.
We apologize for the inconvenience you have experienced with our support team and app. We always strive to respond as promptly as possible, though via email only. We appreciate the feedback and are committed to ensuring that our support team is well-trained and knowledgeable in all aspects of our app's functionalities.
I had a simple question on configuring a new bundle, and Stella got me sorted out in minutes. Great app and awesome service!
We're glad you're enjoying the app and our service. Happy to see your positive feedback. Thank you!💖
This app is working well for me. I've only had it a day and needed some support. The team got back to me very quickly and I managed to sort my issue.
Thank you for taking the time to leave our team a review! ⭐️
Shadia was extra helpful and tried to guide me through a complicated problem of incorrect pictures assigning to the variances. She run extra mile to see the settings herself and provided a detailed advise of how to approach the problem with Shopify. Moreover she helped me with the tedious task of assigning products to the variances as she understood how frustrating it must have been for me when systems don't work as expected. Thank you so much Shadia.
Thank you for your lovely review! We've passed on your message to Shadia. 🥰
This is the best bundle app! Super easy to use and I’m so happy to find one that works with the Shopify POS system in my physical store. The customer service team is also very friendly, prompt and helpful. Even when my issue wasn’t within the purview of the app, they sent me different information to try to help!
We loved reading your review. Thanks for taking the time to write it and all the best this holiday season! 🎁
While there are some features we'd like (like better synchronization with ShipStation), this app has accomplished most of our bundle needs well. Support team is great and very helpful. Usually replies quickly as well.
Thanks for your review! Our team has taken note of your feedback.
Fast and efficient customer support. Simple to use.
Thank you for taking the time to leave our team a review! ✨
A really useful, flexible, easy-to-use app with unique functionality. Our site uses quite complex bundles, and we reached out to Freshly support multiple times for advice and assistance with creating the behaviour we wanted. On every occasion they were fantastic!
It's always a pleasure to work with you. Thanks for you great review! 🌟