Simple Bundles & Kits

Simple Bundles & Kits

Avis (471)

Note globale
4,8
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
13 janvier 2024

This app made it easy for us to create the bundles we wanted to set up. When we had trouble setting it up, the app team was very helpful in getting back to us immediately and resolving the issue quickly.

Green Spa Hawaii
États-Unis
4 mois d’utilisation de l’application
Freshly Commerce a répondu 11 mars 2024

Thanks for taking the time to write a review! 🌷

30 avril 2024

Great App. Solves our backend inventory issues. The user interface makes sense. Customer support is excellent, they respond within a few hours if not less.

Bamboa
R.A.S. chinoise de Hong Kong
4 jours d’utilisation de l’application
Freshly Commerce a répondu 27 mai 2024

Thanks so much for working with our team and for your fantastic review! 🙌

Modifié le 24 avril 2024

Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues.

The latest glitch seems to drop products from the bundle so when customer order 2 items their order is only reflecting 1. We have checked the bundle on the back and all items seem connected but support seems pretty clueless as to how to resolve this. Very frustrating.

Nation Athletics Bjj
États-Unis
5 mois d’utilisation de l’application
Freshly Commerce a répondu 2 avril 2024

We apologize for the inconvenience you have experienced with our support team and app. We always strive to respond as promptly as possible, though via email only. We appreciate the feedback and are committed to ensuring that our support team is well-trained and knowledgeable in all aspects of our app's functionalities.

7 juin 2024

I had a simple question on configuring a new bundle, and Stella got me sorted out in minutes. Great app and awesome service!

Sockdolager Equipment
États-Unis
Environ une heure d’utilisation de l’application
Freshly Commerce a répondu 18 octobre 2024

We're glad you're enjoying the app and our service. Happy to see your positive feedback. Thank you!💖

17 novembre 2023

This app is working well for me. I've only had it a day and needed some support. The team got back to me very quickly and I managed to sort my issue.

producepod.com.au
Australie
3 mois d’utilisation de l’application
Freshly Commerce a répondu 20 novembre 2023

Thank you for taking the time to leave our team a review! ⭐️

19 mars 2024

Shadia was extra helpful and tried to guide me through a complicated problem of incorrect pictures assigning to the variances. She run extra mile to see the settings herself and provided a detailed advise of how to approach the problem with Shopify. Moreover she helped me with the tedious task of assigning products to the variances as she understood how frustrating it must have been for me when systems don't work as expected. Thank you so much Shadia.

Hugs of Nature
Royaume-Uni
13 jours d’utilisation de l’application
Freshly Commerce a répondu 2 avril 2024

Thank you for your lovely review! We've passed on your message to Shadia. 🥰

20 novembre 2023

This is the best bundle app! Super easy to use and I’m so happy to find one that works with the Shopify POS system in my physical store. The customer service team is also very friendly, prompt and helpful. Even when my issue wasn’t within the purview of the app, they sent me different information to try to help!

Olive Lane Oils
États-Unis
26 jours d’utilisation de l’application
Freshly Commerce a répondu 21 décembre 2023

We loved reading your review. Thanks for taking the time to write it and all the best this holiday season! 🎁

13 décembre 2023

While there are some features we'd like (like better synchronization with ShipStation), this app has accomplished most of our bundle needs well. Support team is great and very helpful. Usually replies quickly as well.

All American Print Supply Co.
États-Unis
Plus d'un an d’utilisation de l’application
Freshly Commerce a répondu 21 décembre 2023

Thanks for your review! Our team has taken note of your feedback.

2 mai 2024

Fast and efficient customer support. Simple to use.

Gifted Breads
États-Unis
2 mois d’utilisation de l’application
Freshly Commerce a répondu 27 mai 2024

Thank you for taking the time to leave our team a review! ✨

14 mars 2024

A really useful, flexible, easy-to-use app with unique functionality. Our site uses quite complex bundles, and we reached out to Freshly support multiple times for advice and assistance with creating the behaviour we wanted. On every occasion they were fantastic!

Rathbones Tailor
Royaume-Uni
22 jours d’utilisation de l’application
Freshly Commerce a répondu 2 avril 2024

It's always a pleasure to work with you. Thanks for you great review! 🌟