Simple Bundles & Kits

Simple Bundles & Kits

리뷰 (440)

전체 평점
4.8
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2024년 4월 5일

Implemented the new Shopify bundles API really well, Only app that have solved infinite variant options really well and in the best possible way.

SWATI Cosmetics
스웨덴
앱 사용 기간 5개월
답글 Freshly Commerce개 2024년 4월 17일

Thanks for your lovely review! ✨

2024년 4월 30일

Great App. Solves our backend inventory issues. The user interface makes sense. Customer support is excellent, they respond within a few hours if not less.

Bamboa
홍콩(중국 특별행정구)
앱 사용 기간 4일
답글 Freshly Commerce개 2024년 5월 27일

Thanks so much for working with our team and for your fantastic review! 🙌

2024년 3월 14일

It's a great product, but more importantly a great team behind it. The Simple Bundles team has proven responsive and capable in their support, and been open to user feedback. They implemented something at my request in the 2.0 version of their product, and was very impressed with how they did it. As I evaluate the myriad of other apps for different things in Shopify, I'll seek out apps written by Freshly Commerce. The team is fantastic.

Volt Cycle Wear
미국
앱 사용 기간 1년 초과
답글 Freshly Commerce개 2024년 4월 2일

Thanks so much for your thoughful review. It's been such a pleasure to work with you. I appreciate your feedback and am so happy to hear that 2.0 is working well for you! 🚀

2024년 4월 17일에 편집됨

Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and how I should have set it up...........only problem is I didn't set it up the way they told me I did, it was setup the way they told me it should have been. In the end they deleted the complete inventory for one of my products.

Also every time I tried to email them back my emails were blocked from sending to them making communication horrendous.

100% DO NOT recommend.

Edit: Yes they did "Try" to assist, by trying to tell me I set it up wrong. As stated it was setup the way they were instructing me it needed to be setup. They offered to correct it and I allowed them, it was at this time they deleted one of my products complete inventory. And still didn't correct the issue.

Angler's Choice
캐나다
앱 사용 기간 4개월
답글 Freshly Commerce개 2024년 4월 17일

I apologize if our assistance didn't meet your expectations. This certainly isn't the level of service we aim to uphold. Our team made every effort to steer you in the right direction and even offered to correct the bundle as per your request. We offer 24/7 email support and haven't experienced any email delivery issues elsewhere but we'll investigate further to ensure seamless communication going forward.

2024년 5월 2일

Fast and efficient customer support. Simple to use.

Gifted Breads
미국
앱 사용 기간 2개월
답글 Freshly Commerce개 2024년 5월 27일

Thank you for taking the time to leave our team a review! ✨

2024년 4월 12일

A great app for doing bundles! We tried a lot of different apps and I found the UI, functionality and support the best with the Simple Bundles & Kit team. If you're looking to do fixed price bundles we synced inventory this is the app for you.

goodfood2u
캐나다
앱 사용 기간 21일
답글 Freshly Commerce개 2024년 4월 17일

Thanks for your thoughtful review. We're so happy you found us! 🤩

2024년 3월 18일

We were looking for an app that would allow us to track inventory of small items easily without having to display them as a final product. Simple Bundle allows you to use your own layout and all the 'bundling' can be done at the back. Many others will just add some bundling options that are visible on your website. We wanted the ability to hide all that stuff to our customers. On top of that the customer service was excellent.
Shout out to Stella and Kristine for an extremely fast and professional response every time and Raoul and Orlando from the technical team for all the detailed advice on setting up the app. It is very much appreciated, you guys rock.

Little Party Treasures
오스트레일리아
앱 사용 기간 23일
답글 Freshly Commerce개 2024년 4월 2일

Thank you so much for sharing your experiences with us. 🤗 We're grateful for your kind review and shoutout for our support team-they truly are the best.

2024년 9월 19일

Wir nutzen die App seit einigen Wochen und sind grundsätzlich sehr zufrieden. Hier und da hängen wir noch manchmal bei Anpassungen oder Themen die neu für uns sind, die Hilfe des supports ist hier jedoch 5 Sterne plus, in sehr kurzer Zeit, manchmal nur ein paar Minuten erhält man qualifizierte Antworten. Daher in jedem Fall eine Empfehlung von uns für diese App

FEMDAY
스위스
앱 사용 기간 2개월
2024년 2월 15일

Amazing app that does exactly what I need and is simple to use. However, the customer support is on another level! We had some compatibility issues with shopify where some bundle orders were processed without breaking out the items individually to make it easy for fulfillment, however their coders helped to implement workarounds for me while they wait for shopify to update their code. Very much appreciate incredible service like this, so thank you for a great experience.

OLOE
오스트레일리아
앱 사용 기간 5개월
답글 Freshly Commerce개 2024년 3월 11일

Thank you for taking the time to leave our team a review! ⭐️

2024년 4월 25일에 편집됨

Great bundle app! Awesome customer support! Highly recommend :)

Shonen Society
오스트레일리아
앱 사용 기간 4개월
답글 Freshly Commerce개 2024년 4월 17일

Thanks for letting us know! We've already processed the refund. 😄 To clarify, app charges are associated with the start of your Shopify billing cycle, so some app charges may still appear on your following bill even after you uninstall the app.