Simple Bundles & Kits
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It's a great product, but more importantly a great team behind it. The Simple Bundles team has proven responsive and capable in their support, and been open to user feedback. They implemented something at my request in the 2.0 version of their product, and was very impressed with how they did it. As I evaluate the myriad of other apps for different things in Shopify, I'll seek out apps written by Freshly Commerce. The team is fantastic.
Thanks so much for your thoughful review. It's been such a pleasure to work with you. I appreciate your feedback and am so happy to hear that 2.0 is working well for you! 🚀
I'm not kidding when I say I contact the app's support team once a week. They are so responsive and kind and knowledgeable. This app is very powerful and does everything we need it to.
The app is easy to use and works well. I must appreciate their support for technical issues. Very responsible and fast.
Thanks for your wonderful review! 💫
All I can say is WOW! Been looking for a company to solve an ongoing issue for more than 2 years and voila!. Cherry and David from Simple Bundles were very patient and informative with me and figured out a solution.I'm now off to the races. Thank you Simple Bundles!
Thanks for your kind review and we'll be sure to pass on your message to Cherry and David. 😊 We're excited to see your business grow with bundles!
Amazing app that does exactly what I need and is simple to use. However, the customer support is on another level! We had some compatibility issues with shopify where some bundle orders were processed without breaking out the items individually to make it easy for fulfillment, however their coders helped to implement workarounds for me while they wait for shopify to update their code. Very much appreciate incredible service like this, so thank you for a great experience.
Thank you for taking the time to leave our team a review! ⭐️
Very easy to set up and use, and performs exactly as promised. When I ran into a problem support was great. I left a modestly detailed description of my issue and in no time got back a thorough response. Despite us being on the free plan at the time, It was clear that Stella B had read my problem and researched what we had already done. She vectored right in on the problem and provided clear steps to fix it. Problem solved in no time and everything is working really well.
Update 2 months later. I know I gave this five stars two months ago, but I wish I could give it even more. Shortly after launch we ran into some problems, the fault of our template rather than Simple Bundles, but their support team stuck with me through it all to find a solution. They showed amazing patience and responsiveness. Fantastic customer service, which I could not recommend more highly
Thanks for your lovely review for our team. We've passed on your messaged to Stella!
It is a great app, easy to use and has fantastic customer support. Highly reccommend
It's great to know our support team has been helpful as well. Happy to hear your positive feedback! We really appreciate your recommendation, too!🤩
Great app that does exactly what we wanted. Also great support! Recommend.
Thanks for your kind words of our team. 😊
We use V1 of the app which has solved a lot of historical issues we have had with bundles. This app seemed to be the best at sorting the issues we were having and so far I have been impressed. The set up is easy with options to configure the bundle how you need. Simple Bundles support is very good; quick, helpful and friendly. There are still a few niggles with reporting which I believe V2 does solve - looking forward to upgrading to V2 in the new year!
Thanks for your review, we hope you got a chance to try out 2.0!
The app fits our needs perfectly. We make silk floral hanging baskets in our store, and this app updates the indivudual inventory quantities while being easy to use!
Thanks so much for your review and sharing your experience! 🧺