SB Simple Bundles & Kits

SB Simple Bundles & Kits

리뷰 (546)

전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 4월 17일에 편집됨

Downloaded the app a while ago so I could play with it for a bit before taking my website live. I tried to get a customizable bundle where the customer could select 10 product options. when it didn't work and started substituting different products in at checkout I contacted support. Like most they offered to go in and fix it. Not only did they not fix the issue, they told me what I did wrong and ...

Angler's Choice
캐나다
앱 사용 기간 4개월
답글 Freshly Commerce개 2024년 4월 17일

I apologize if our assistance didn't meet your expectations. This certainly isn't the level of service we aim to uphold. Our team made every effort to steer you in the right ...

2024년 4월 24일에 편집됨

Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues.

The latest glitch seems to drop products from the bundle so ...

Nation Athletics Bjj
미국
앱 사용 기간 5개월
답글 Freshly Commerce개 2024년 4월 2일

We apologize for the inconvenience you have experienced with our support team and app. We always strive to respond as promptly as possible, though via email only. We ...

2024년 7월 10일

I used to use the old version, I don't know what they've done but I absolutely hate this app now, wasting a lot of time and getting nowhere.

Subject 9 Australia
오스트레일리아
앱 사용 기간 11개월
답글 Freshly Commerce개 2024년 8월 14일

Hi team, we reached out to you a few times after you left your review but didn't receive a response. Please let us know if we can still help out! Our 1.0 and 2.0 versions are ...

2024년 6월 18일

Doesn't work. I have been using this app for a month or now, but since a week it's not working anymore. Have been in touch with their support, but they are slow to respond and provide with rubbish solutions.

SOS Central
네덜란드
앱 사용 기간 5개월
답글 Freshly Commerce개 2024년 10월 18일

Thank you for your honest feedback, and we apologize for the inconvenience you've encountered. We take this seriously and are working to improve both the app and our response ...

2025년 2월 24일

Can someone tell me where I can email customer support for this app? It is being buggy with my store and I don't know where to contact customer support

Parte Haus
미국
답글 Freshly Commerce개 2025년 2월 25일

Hi Kelly,

We're sincerely sorry to hear you're having trouble! You can contact our support team at hello@simplebundles.io or through the support chat in our app. Our amazing ...

2023년 8월 28일

We are trying to work with it for 2 months. Be careful, our inventory has been restored randomly many times, and it shows products out of stock, creating a huge amount of rework for us.

Ókolo pañales ecológicos
콜롬비아
앱 사용 기간 대략 1년
답글 Freshly Commerce개 2023년 11월 5일

Thanks so much for continuing to work with our team to figure out the issue. Please let us know if we can help further!

2022년 11월 30일

I have been using this app for months. Now the discounted bundle price is not showing on the collection page. It is showing on the product page. Support does not understand the problem and continues to send me instruction on how to discount a product bundle. I know how to do this, showed screen shots, but they still do not understand

Fitness Exchange
미국
앱 사용 기간 6개월
답글 Freshly Commerce개 2022년 12월 9일

Thank you for bringing this issue to our attention and I sincerely apologize. I've contacted you directly to make sure your issue has been resolved and I want to assure you ...

2023년 4월 12일

Horrific app. constantly processing orders that are empty and missing SKUs.

They also recently implemented a cowboy fix, cancelling orders and replacing them which has caused even more headaches for us and our customers.

AVOID!!

Walker-golf-things
오스트레일리아
앱 사용 기간 5개월
답글 Freshly Commerce개 2023년 4월 14일

We discussed in depth these limitations and workarounds with you 6 months ago. While we’re grateful that you’ve stuck with us despite this, we’re scratching our heads a bit ...

2023년 12월 28일

Just bad.

Peppy
카자흐스탄
앱 사용 기간 17일
답글 Freshly Commerce개 2023년 12월 29일

Hi there, we noticed you only had Simple Bundles installed for a couple minutes with no app activity before posting your review. I'm interested in learning about any ...

2024년 2월 16일

Your app resets all my stock. All my products in 0.

Básicas 100%
콜롬비아
앱 사용 기간 7분