Simple Bundles & Kits
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
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Etter vurdering
All I can say is WOW! Been looking for a company to solve an ongoing issue for more than 2 years and voila!. Cherry and David from Simple Bundles were very patient and informative with me and figured out a solution.I'm now off to the races. Thank you Simple Bundles!
Thanks for your kind review and we'll be sure to pass on your message to Cherry and David. 😊 We're excited to see your business grow with bundles!
It's a great product, but more importantly a great team behind it. The Simple Bundles team has proven responsive and capable in their support, and been open to user feedback. They implemented something at my request in the 2.0 version of their product, and was very impressed with how they did it. As I evaluate the myriad of other apps for different things in Shopify, I'll seek out apps written by Freshly Commerce. The team is fantastic.
Thanks so much for your thoughful review. It's been such a pleasure to work with you. I appreciate your feedback and am so happy to hear that 2.0 is working well for you! 🚀
Amazing app that does exactly what I need and is simple to use. However, the customer support is on another level! We had some compatibility issues with shopify where some bundle orders were processed without breaking out the items individually to make it easy for fulfillment, however their coders helped to implement workarounds for me while they wait for shopify to update their code. Very much appreciate incredible service like this, so thank you for a great experience.
Thank you for taking the time to leave our team a review! ⭐️
Very easy to set up and use, and performs exactly as promised. When I ran into a problem support was great. I left a modestly detailed description of my issue and in no time got back a thorough response. Despite us being on the free plan at the time, It was clear that Stella B had read my problem and researched what we had already done. She vectored right in on the problem and provided clear steps to fix it. Problem solved in no time and everything is working really well.
Update 2 months later. I know I gave this five stars two months ago, but I wish I could give it even more. Shortly after launch we ran into some problems, the fault of our template rather than Simple Bundles, but their support team stuck with me through it all to find a solution. They showed amazing patience and responsiveness. Fantastic customer service, which I could not recommend more highly
Thanks for your lovely review for our team. We've passed on your messaged to Stella!
Incredible customer service - like... incredible. I've never experienced this level of service before. Truly impressive. Do not hesitate. They made something work that no one else could. With a smile.
You've made our day. 🥹 We've passed on your review to our wonderful support team. ✨
We use V1 of the app which has solved a lot of historical issues we have had with bundles. This app seemed to be the best at sorting the issues we were having and so far I have been impressed. The set up is easy with options to configure the bundle how you need. Simple Bundles support is very good; quick, helpful and friendly. There are still a few niggles with reporting which I believe V2 does solve - looking forward to upgrading to V2 in the new year!
Thanks for your review, we hope you got a chance to try out 2.0!
In a world of unkept promises and unhelpful support, Simple Bundles & Kits stands out for OVER delivering on what they say the app can do and providing TOP NOTCH support.
Simple Bundles is a new staple in our long-term operations toolkit.
This made our day. Thank you for your kind words and your 5-star review! 🥳
It works very well and have many different options to customize your bundles. The support team is very nice and helpful and repplies very fast to your queries. Highly recommended!
Thanks for your wonderful review! 💫
I thought creating bundles would be super hard to do, but this app made it so easy for me. And when I did have a little issue, team member Stella responded quickly to my question. I thought I'd end up with the issue unresolved for a day or two, but I received an email within about an hour. And she instantly sent over ways to troubleshoot the issue and was ready to jump on and help. Problem was solved quickly. And she made sure to follow-up and answer any additional questions. Nothing beats a team that jumps on a problem quickly knowing it can affect the sales on your website.
Thanks so much for sharing your experiences with us. We'll be sure to pass on your message to Stella 😍
Very helpful and quick to help you
Thanks for taking the time to leave a review!