Simple Bundles & Kits

This app works great for what we need! We wanted bundles but with individual SKUs in the bundle to go to our fulfillment, and we could easily achieve that with this app. When we ran into an issue with our bundles being combined with subscription products in an order, they were EXTREMELY helpful and attentive and helped me solve my problem from beginning to end. I was very impressed with the customer service.
I would say about 4.5 out of 5, only because sometimes the fixes to problems are not obvious and take some time to sort. But again, the customer service was 10/10 and very patient.

Great app!

I would have highly recommended this, but the last support ticket that was impacting sales took them more than 24 hours to get back to me in which they then stated it wasn't their app that was impacting the issue and they directed me to other bundle apps to try. I then turned to Shopify Help in which they said the issue was due to a previous app that was deleted and left junk code. So yes, Simple Bundles support was correct, but communication and support dragged on way longer than it should have with an answer that wasn't helpful. Other than this, it's simple to use and build bundles and does what I need to for the time being.

The app is really well thinking but if you manage your inventory with a CMS like QB Commerce the inventory will always get at 0 since QB will sync the inventory he has and that is not the one coming from Shopify. Also when a bundle is sold, in the invoice, you will have all the product that the bundle contain at 0$. That can be an issue if your bundle contain 10-15 products because it does big invoice. Support are great and fast. They helped us solving the issue with QB Commerce.