Simple Bundles & Kits , 305 recensioner
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Just bad.
Hi there, we noticed you only had Simple Bundles installed for a couple minutes with no app activity before posting your review. I'm interested in learning about any challenges you faced so we can help out. Please reach out to our support team at hello@simplebundles.com. Thanks!
Support is never online and I don't think they even really know how to use the app. Most of the time they seem to be looking at the wrong bundles in your store or seem confused. The app seems to have lots of glitches like variants going OOS randomly. Haven't found a better option yet though as all these bundle apps seem to have issues
We are trying to work with it for 2 months. Be careful, our inventory has been restored randomly many times, and it shows products out of stock, creating a huge amount of rework for us.
Thanks so much for continuing to work with our team to figure out the issue. Please let us know if we can help further!
Our Bundles have shown on backorder for 3 weeks . We have reached out for service and no answers. Do not use them. Costing us 1000's in revenue
Horrific app. constantly processing orders that are empty and missing SKUs.
They also recently implemented a cowboy fix, cancelling orders and replacing them which has caused even more headaches for us and our customers.
AVOID!!
We discussed in depth these limitations and workarounds with you 6 months ago. While we’re grateful that you’ve stuck with us despite this, we’re scratching our heads a bit since the issue and solution remain the same. We even suggested an alternative solution at the time that might have worked better for you. We understand that our workarounds might not be perfect, but given our current constraints, they’re the best we can offer. We take our development standards seriously which include getting creative with our solutions to make things work for our users. Let’s work together to find a way to get things back on track as soon as we hear back from you. 🙂
Your app resets all my stock. All my products in 0.
I have been using this app for months. Now the discounted bundle price is not showing on the collection page. It is showing on the product page. Support does not understand the problem and continues to send me instruction on how to discount a product bundle. I know how to do this, showed screen shots, but they still do not understand
Thank you for bringing this issue to our attention and I sincerely apologize. I've contacted you directly to make sure your issue has been resolved and I want to assure you that we're always looking for ways to improve our support team and provide better service to our users.
Thank you again for your feedback and we hope to have the opportunity to serve you better in the future!