SB Simple Bundles & Kits

Very quick and helpful, very supportive staff.

The only thing missing for us is the bundle name coming over in Ship Station within the individual product line (as our customers tend to order multiple bundles, it can be confusing as to which product belongs to which bundle group) this would make it 10/10 for us to complete our needs on the fulfilment side.

This app works great for what we need! We wanted bundles but with individual SKUs in the bundle to go to our fulfillment, and we could easily achieve that with this app. When we ran into an issue with our bundles being combined with subscription products in an order, they were EXTREMELY helpful and attentive and helped me solve my problem from beginning to end. I was very impressed with the customer service.
I would say about 4.5 out of 5, only because sometimes the fixes to problems are not obvious and take some time to sort. But again, the customer service was 10/10 and very patient.

Great app!

I would have highly recommended this, but the last support ticket that was impacting sales took them more than 24 hours to get back to me in which they then stated it wasn't their app that was impacting the issue and they directed me to other bundle apps to try. I then turned to Shopify Help in which they said the issue was due to a previous app that was deleted and left junk code. So yes, Simple Bundles support was correct, but communication and support dragged on way longer than it should have with an answer that wasn't helpful. Other than this, it's simple to use and build bundles and does what I need to for the time being.

simple and easy to use. helps in managing inventory for bundles. however i was hoping the bundle inventory sync can happen more quickly after inventory for the items contained in the bundle was updated. right now need to remember to trigger the bundle quantity sync after adjusting inventory.

The support team is unmatched! I wanted more customization on my product pages for the bundles we created submitted a ticket next thing I know they had already made a copy and coded the customization I wanted. So it may be simple but they are willing to stretch the boundaries of there program!!

I think once I understand the functionality better, it will be easier to use. I do enjoy how communicative the staff are to assist to resolve any issue.

The app is really well thinking but if you manage your inventory with a CMS like QB Commerce the inventory will always get at 0 since QB will sync the inventory he has and that is not the one coming from Shopify. Also when a bundle is sold, in the invoice, you will have all the product that the bundle contain at 0$. That can be an issue if your bundle contain 10-15 products because it does big invoice. Support are great and fast. They helped us solving the issue with QB Commerce.

Overall great experience. Customer support is knowledgeable and eager to solve any problems you may have. One thing to note is that Simple Bundles does not seem to work with a drawer-style cart (at least in my case). It needs a POST request and does not use AJAX through JavaScript to add the items to the cart. Therefore the page needs to reload and show the cart page for the app to work properly. After setting my cart to a page instead of a drawer it worked great.

Freshly Commerce's customer service is excellent and the app itself is wonderful! Thanks to Freshly Commerce for putting this app together and facilitating the sale of custom bundle packs on my site. 4 out of 5 stars only because it feels like a third-party work around, no fault to Freshly.

It’s only been one day, but set up was pretty easy and support was very responsive in helping get set up.