Simple Chat ‑ AI Assisted CRM

Granular business context control to enable productivity gains for customer support agents.

Simple Chat is a full-fledged CRM system that provides fine-tuning of every aspect of the AI agent. This results in natural, effortless support interactions with capabilities ranging from creating replacement orders, reporting on tracking statuses, and communicating with staff members on slack.

• Generate replacement order proposals for staff to review and approve.
• Check detailed tracking status of orders and provide next steps.
• Let customers modify shipping address on pending orders, or cancel them.