Avis (71)
Affiner
-
Par note
The response of their support team is fast and good. They helped to fix my issue. I would recommend this app.
The app looks great on your store! Thanks so much for the review!
The support team needed to help with the installation as there's some code work required. Took about 2 days, so not the quickest app support I've received, but everyone I dealt with was professional and friendly. It's now live and with all the testing I've done, it seems to be working perfectly. Would definitely recommend.
Thanks so much for your kind words. We’re normally known for our prompt resolution, and we regret that we missed the mark.
Please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
Great app. Very helpful customer service. I was having trouble adding it to my website and their developers did it for me!!
Thank you for such a great review! We are so glad to hear that our customer service team went out of their way to help you integrate our App onto your website. It is always our goal to provide exemplary service and it appears that was achieved! We look forward to continuing to provide you with the same level of quality service.
This is the second app that I've installed from HulkApps. Their apps are user friendly and have good instructions to get plugged in. I appreciate that they make apps that help to make the shopping experience better for our customers.
Hey there, thanks so much for the review; we're so glad to hear you're loving our apps!
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
Thank you!
App working great so far, and great customer support! Feature request - would be very useful if orders that were repeat orders were able to be flagged, as we manage these differently in production. Thanks guys!
Thank you for your positive feedback. We're glad that our customer support and app met your needs and expectations.
Feel free to write us back if needed any further assistance.
Regards,
Easy app installation. Customer service is also very responsive, helpful and friendly. Definitely recommend this app to anyone who has a lot of repeat customers on a daily basis.
Thank you for sharing your positive experience with our app and customer service team! We're delighted to hear that you found the app installation process easy, and the team will be so happy when they read your feedback.
Easy to install but the buttons looked a bit "messy" (we're using a Shopify 2.0 theme and this is not unusual). Asked the team if they could help and it was rectified in a matter of hours. Am yet to promote the customers and they've already started using it. Very pleased. Thanks!
Thank you for sharing your positive feedback about the app and our support service. It's great to hear that you had a good experience with both.
Regards,
Great app which does what it says! Good support team and really easy to use once it's set up! Really happy with it so far.
Thank you so much for your kind review! We're really happy to see you happy
Great app and it's free! Can't get any better than that. It can be customized and tweaked but it does require some coding knowledge. However, the basic customization options available under settings should be fine for most people. It did require me to insert 1 tiny line of code into my theme to show the reorder button. This might be intimidating for some but clear instructions are provided. If you contact support they will probably do it for you too. Speaking of support, Sanjay was extremely helpful. He was very knowledgeable and he responded to my questions really quickly. I highly recommend this app and the team that is managing it.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
This is a game changer for me! It makes it very easy for customers to re-order any product. The support team have been amazing and extremely helpful too!
We're thrilled to hear that Reorder Master is making a difference for your business! Your compliment about our support team in particular, has truly made our day. Our team is always committed to delivering top-notch assistance to our valuable customers like you. We promise to keep up the good work. Remember, we're always here if you need anything. Thank you for your wonderful review and the 5-star rating, these mean the world to us!
Cheers,
The HulkApps Team.