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The support team needed to help with the installation as there's some code work required. Took about 2 days, so not the quickest app support I've received, but everyone I dealt with was professional and friendly. It's now live and with all the testing I've done, it seems to be working perfectly. Would definitely recommend.
Thanks so much for your kind words. We’re normally known for our prompt resolution, and we regret that we missed the mark.
Please let us know if you need anything else! We are always standing by to help. :)
Have a beautiful day!
Great app. Very helpful customer service. I was having trouble adding it to my website and their developers did it for me!!
Thank you for such a great review! We are so glad to hear that our customer service team went out of their way to help you integrate our App onto your website. It is always our goal to provide exemplary service and it appears that was achieved! We look forward to continuing to provide you with the same level of quality service.
This is the second app that I've installed from HulkApps. Their apps are user friendly and have good instructions to get plugged in. I appreciate that they make apps that help to make the shopping experience better for our customers.
Hey there, thanks so much for the review; we're so glad to hear you're loving our apps!
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
Thank you!
The app seems to be working great and the support was very thorough, definitely recommend this and other hulk apps!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Please reach out if you need any other assistance!
Have a beautiful day!
App working great so far, and great customer support! Feature request - would be very useful if orders that were repeat orders were able to be flagged, as we manage these differently in production. Thanks guys!
Thank you for your positive feedback. We're glad that our customer support and app met your needs and expectations.
Feel free to write us back if needed any further assistance.
Regards,
Easy app installation. Customer service is also very responsive, helpful and friendly. Definitely recommend this app to anyone who has a lot of repeat customers on a daily basis.
Thank you for sharing your positive experience with our app and customer service team! We're delighted to hear that you found the app installation process easy, and the team will be so happy when they read your feedback.
Easy to install but the buttons looked a bit "messy" (we're using a Shopify 2.0 theme and this is not unusual). Asked the team if they could help and it was rectified in a matter of hours. Am yet to promote the customers and they've already started using it. Very pleased. Thanks!
Thank you for sharing your positive feedback about the app and our support service. It's great to hear that you had a good experience with both.
Regards,
I have just installed the app and I love it. great service and really quick response. would definitely recommend this app
Hey there, thanks so much for the review; We're glad to hear that you're loving our app and support :) Kindly reach out to us if you ever need any assistance, our team is here for you always!
Great app and it's free! Can't get any better than that. It can be customized and tweaked but it does require some coding knowledge. However, the basic customization options available under settings should be fine for most people. It did require me to insert 1 tiny line of code into my theme to show the reorder button. This might be intimidating for some but clear instructions are provided. If you contact support they will probably do it for you too. Speaking of support, Sanjay was extremely helpful. He was very knowledgeable and he responded to my questions really quickly. I highly recommend this app and the team that is managing it.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
The app is brilliant! 90% of my customers reorder the same product and this app allows for them to reorder so easily and change the quantities. It has reduced my admin time BY SO MUCH and is so easy for customers now to reorder. The customer service is first class from this team. Ask them anything and they will make it happen! HIGHLY RECOMMEND
Thanks so much for the kind words! We really appreciate the review and are so glad to hear the positive results of using our app.
We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!