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The support from Russell (and the team at Cakewalk) was outstanding! We have a custom theme on our Shopify store and they were SO helpful getting us up and running, he actually did it for me when I expressed my "lack" of know-how in this area! We're new to subscriptions so his help was so appreciated! Thank you for your assistance and a great product!!
Thanks for the review, Kelly! Great working with you, and we love your shop!
We had looked for a long time for a service to help us with our custom subscriptions. Cakewalk's Simple Subscriptions has gone above and beyond what we were expecting. They are always responsive, clear, and helpful. They even helped us to set up some custom configurations for our data! I couldn't recommend them more highly.
The customer service is above and beyond! Russell was very quick to respond, extremely helpful and did custom configurations for our shop! I definitely recommend this app!
There are a lot of subscription apps for Shopify, but Simple Subscriptions seems to live up to its name by being the most straightforward solution I could find. There are no third-party service integrations or per-transaction fees. I had the challenge of associating some fairly complex subscription options to over 16,000 products, but Russel was prompt, helpful and able to address nearly every concern. I'll be sure to use Simple Subscriptions again.
I was looking for, no pun intended, a simple solution to handle my subscriptions, and decided to give this a shot. Beyond the seamless integration with Shopify, the customer service sold me. Alyssa was incredibly helpful throughout the entire process, and it made the migration a less painful process.
Simplicity is a thing of beauty. Simple Subscriptions is a bare bones but fully functional app to offer re-occurring shipments to your customers without breaking the bank. We have a custom theme and were unable to complete the install on our own, but the support staff was able to make the necessary adjustments for us to deploy our subscription plans in a matter of days. The subscription orders are created automatically and feed into our order processing system for hands-free order flow. I was a little leery of trying such a new to market app, but was quickly confident with how knowledgeable and attentive the support staff is to our needs. I also greatly appreciate how open they are to hearing our feature requests. I have to believe as more stores are on-boarded, that this app will quickly blossom into a top-row contender.
Thanks for the review! We're really glad that we were able to get everything setup for your shop. Your feedback has been very insightful, and we look forward to continuing to improve our app to meet your and other shops' needs. Cheers!