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The app is great! We've tried a ton of apps over the years and even a more popular subscription app -- and this app was very easy to install, follow along with their installation video, set up subscriptions and add it to our website. We use it to unlock content for weekly, monthly and yearly subscribers. When we reached out to their help chat -- took a few minutes for the developer to jump on the chat -- not a lower level support. I recommend this app --
The app is simple, does what it needs to do, and the customer support is excellent. Thanks again, Grant!
Chris and Grant are great! Had an issue with a discount not automatically being added and they had resolved the issue within an hour!
Great app, but even better service. Could not be happier with their level of service.
5 start only! Amazing and fast support as well! <3
Wow! Fast response to a question!! Game changer. Fixed the little piece i was missing and i couldn't be happier :) THANK YOU
Great app that do exactly what I was looking for. Even though I experienced a few issues at first with the new widget, the support team was there to help and found a way to fix the problem on a very quick manner. Amazing support that deserve 5 stars!
Great app
Absolutely loved the app - our business is launching in the next 24h and it was easy to use and seemed to fit our needs perfectly. The app then kicked us out with an error code 500 and a day later still refuses to let us in. We have looked for a contact number but there is only an e-mail address which unfortunately is unlikely to be resolved before our launch so we have had to go elsewhere. It's a shame as the app is great - but it appears unreliable.
Thanks for the feedback - we're glad you loved the app!
Our team didn't see any outages with our infrastructure providers, so this may have simply been a short-term glitch. Either way, we understand how stressful that must have been, and wish we could have avoided that experience.
To your point about only seeing an email address, we offer live chat in the app and from our help center, and monitor that email address 24/7, so I'm confident we would have been able to get things sorted for you quickly had you tried reaching out.
Congrats on your launch, and we hope you'll consider us in the future.
Good service from Simplee team. The apps functionality with Shopify and to manage our members is good. The only downside is that the sub is our biggest recurring expense for our website - our membership is relatively small! Edit - The Simplee team read this review and have now offered us a 75% discount on the per member fee, which is awesome!
Thanks for the amazing review! We're happy to help non-profits keep their costs down, I'm glad we could be of assistance 🙏