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The app is great! We've tried a ton of apps over the years and even a more popular subscription app -- and this app was very easy to install, follow along with their installation video, set up subscriptions and add it to our website. We use it to unlock content for weekly, monthly and yearly subscribers. When we reached out to their help chat -- took a few minutes for the developer to jump on the chat -- not a lower level support. I recommend this app --
The app is simple, does what it needs to do, and the customer support is excellent. Thanks again, Grant!
Great app
Chris and Grant are great! Had an issue with a discount not automatically being added and they had resolved the issue within an hour!
Great app, but even better service. Could not be happier with their level of service.
Wow! Fast response to a question!! Game changer. Fixed the little piece i was missing and i couldn't be happier :) THANK YOU
Simplee Membership & Rewards has streamlined the process of offering membership subscriptions on our Shopify store effortlessly. The app's extensive configurations provide remarkable flexibility for different customer scenarios and cater to various use cases. The support team is excellent! Their depth of knowledge and prompt assistance have been invaluable. The team consistently goes above and beyond to address our concerns. We would recommend this app to any Shopify merchant aiming to implement membership subscriptions with confidence.
Great app that do exactly what I was looking for. Even though I experienced a few issues at first with the new widget, the support team was there to help and found a way to fix the problem on a very quick manner. Amazing support that deserve 5 stars!
Absolutely loved the app - our business is launching in the next 24h and it was easy to use and seemed to fit our needs perfectly. The app then kicked us out with an error code 500 and a day later still refuses to let us in. We have looked for a contact number but there is only an e-mail address which unfortunately is unlikely to be resolved before our launch so we have had to go elsewhere. It's a shame as the app is great - but it appears unreliable.
Thanks for the feedback - we're glad you loved the app!
Our team didn't see any outages with our infrastructure providers, so this may have simply been a short-term glitch. Either way, we understand how stressful that must have been, and wish we could have avoided that experience.
To your point about only seeing an email address, we offer live chat in the app and from our help center, and monitor that email address 24/7, so I'm confident we would have been able to get things sorted for you quickly had you tried reaching out.
Congrats on your launch, and we hope you'll consider us in the future.
Absolutely pleasant to work with this App and Chris who helped me out putting in code to customise and meet my requirement. Highly Recommend!