Status Sherpa

Status Sherpa

$2/month. 7-day free trial.
Rating (4.5)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

April 5, 2011

Languages

English

Create a simple, fast order lookup form for your customers. Reduce routine order inquiries.

Skip routine customer inquiries from shop customers returning to your storefront looking for their latest order status. Customers will always have questions, but they much prefer getting answers on their own, quickly and easily. Install the Status Sherpa app to add a super-easy lookup form on your storefront site. In less than 30 seconds, the app is up and running.

Skip routine customer inquiries from shop customers returning to your storefront looking for their latest order status. Customers will always have questions, but they much prefer getting answers on their own, quickly and easily. Install the Status Sherpa app to add a super-easy lookup form on your storefront site. In less than 30 seconds, the app is up and running. more
  • Speed up customer service. Spend less time answering the routine inquiries.
  • Matches your shop's theme automatically. Customize even further with settings.
  • Display in any language - 7 ready-made translations or customize your own.

Pricing

7-day free trial

Unlimited

$2/month

  • Unlimited customer lookups
  • 30-day activity dashboard
  • Translate into any language
  • Fully customizable

Unlimited

$2/month

  • Unlimited customer lookups
  • 30-day activity dashboard
  • Translate into any language
  • Fully customizable

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

14 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 7% of ratings are 1 stars
May 2, 2018

A great way to give customers some self-service capability and taking away some stress from the support crew.

Ilovegrowingmarijuana
Netherlands
Over 5 years using the app
January 16, 2019

F-ing AWSOME.

The app is FULL of options, to let me export data exactly how I need it.

I can, and have, even set up automatic exports to google drives to provide specially formatted data to Zapier for automation tasks!

Best of all, on multiple occasions I have reached out to support, and gotten better service than from any other technological vendor I employ, many of whom charge hundred of times more for their services.

Sleep8
United States
Over 4 years using the app
December 22, 2015

I'm very happy with my experience with Simple Order Status. The app was really easy to install/use and when I reached out to customer support I received a response immediately. I wanted change the CSS styling to better match our store but my designer was unavailable. I was hoping they could tell me how to change the button color instead Joe offered to change the coding for me for free!

Thanks so much Joe, very much appreciated your fast response and excellent customer service!

Highcomonline
United States
Over 3 years using the app
May 19, 2015

Super Simple! Have a link on your site so customers can look up their orders themselves. Cuts down on Customer Service and has been saving me lots of time. Perfect.

Shirt Loft
United States
About 3 years using the app
January 2, 2014

Great App! Disabled customer accounts on my shopify store for a quicker checkout. This app helps increase customer confidence without the need for accounts.

District Grain
United States
About 2 years using the app

About this app

Launched

April 5, 2011

Languages

English

Built by sineLABS

About sineLABS

4.0 average rating

13 years building apps for the Shopify App Store

Charleston, SC, US

Support

Send a message

support@status-sherpa.app

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