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2024년 4월 11일

Good, but i have a problem. I purchased the 49 dollar plan (top plan) and it says i can customized my template how i want exactly, even design and personalized code. I cant do it, and it says i will have an administrator taking care of me with questions and nothing. I need a solution here ASAP.

Comercial Zahi Honduras
온두라스
앱 사용 기간 8일
답글 Simplio개 2024년 4월 13일

Your message looks good! Here's a minor adjustment for clarity and grammar:

Hi there,

We sincerely appreciate your feedback and apologize for any inconvenience you may have experienced.

We have noticed that emails are not being delivered to your inbox, as it indicates that your account does not exist. This is why you haven't seen our responses. Please consider creating a support ticket or sending an email to our address so that we can communicate effectively.

Your satisfaction is our top priority, and we would love the opportunity to address your concerns and enhance your experience, like we've done for our other 10,000+ users.

Kind regards,

Chuck