Simple Invoice ‑ Order Printer , 327 avaliações
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As a business owner focused on customer satisfaction, I can confidently say that Simplio's Simple Invoice app has truly exceeded my expectations.
Our business, Elcielicious, offers a multi-language experience to our customers, and one of our challenges was ensuring that invoices and communications were sent in the language in which the customer ordered. Initially, this wasn’t possible as Simple Invoice used only the shipping address to determine the language, but the support team at Simplio went above and beyond to make the necessary changes to the app's functionality, allowing us to provide our customers with personalized invoices and emails in their preferred language.
From the start, the support team, particularly Robert and Chuck, were incredibly attentive and responsive. They listened carefully to our needs, kept us informed throughout the process, and implemented the changes exactly as we requested. Their dedication to customer satisfaction and their willingness to tailor the app to meet our specific needs was truly impressive.
With the recent updates, Simple Invoice now sends emails and PDFs in the language that the customer used while shopping on our website. This has been a great improvement for our business, as it enhances our customer service and overall experience. The app now works perfectly and meets all our needs.
I highly recommend the Simple Invoice app for Shopify users who value personalized customer communication and want a supportive team behind their invoicing needs. The app is affordable, user-friendly, and backed by an exceptional support team that genuinely cares about customer feedback and satisfaction.
Thank you, Simplio, for providing such an outstanding service!
Loved the look and feel and end product but finally gave up using when it took 3 to 4 clicks to get invoice to print. Extra steps to get it to bring up invoice trumped look and feel.
Hi there,
Thank you for taking the time to leave feedback on our app. We truly value all input from our users, as it helps us continually improve our services.
We noticed your 3-star review, and we're sorry to hear that your experience didn't meet your expectations. We want to assure you that our app is designed to provide efficient invoice processing with just one click. We're disappointed to hear that this feature didn't fully meet your needs.
If you have a moment, we would love to hear more about your experience and any specific areas where you think we could improve. Your feedback is incredibly valuable to us as we work to enhance our app and provide the best possible service to our users.
Thank you again for sharing your thoughts with us. We hope to have the opportunity to better serve you in the future.
Best wishes,
Chuck
Love how simple to manage and design this apps for our company use. The layout is superb even for the free version.
Their customer services team did a great job for helping us on our inquiry and help, especially Robert. He always helps us out and attend to our query promptly.
Overall, we are so pleased with this apps!
We have not been using Simplio's app for very long but at every step of the way the app has performed over and above our expectations.
In addition, when throwing a curved ball at Robert or Chuck, they have risen to the challenge and enhanced the capability for our immediate benefit, swiftly and exactly as required.
We cannot praise them enough. Keep going!
We'll be back for more and hope to be able to roll out to more stores. Bravo.
A perfect lifesaver. Easy to modify and prints invoices just the way we want them. Thank you for a great app!
Great app - Does everything. I have not had any issues with it in the 3+ years I have been using it
I can't speak highly enough about Simplio! This app seamlessly integrates with Shopify, making the invoicing process incredibly smooth. The simplicity of its interface is a game-changer, making it easy for even a novice like me to navigate effortlessly.
What truly sets Simplio apart is its outstanding service. The speed and personal touch they provide are unparalleled. I recently encountered a critical issue with a customer and needed urgent assistance. Expecting the typical back-and-forth with support, I submitted my request, only to be pleasantly surprised.
To my amazement, Chuck not only responded promptly but also resolved the issue right away. This level of efficiency and effectiveness is rare in customer support. Chuck's proactive approach, fixing the problem without unnecessary delays or additional queries, truly saved the day. It's refreshing to experience such dedication to customer satisfaction.
In summary, Simplio not only lives up to its name by offering a genuinely simple and user-friendly platform but also delivers exceptional customer service. I wholeheartedly recommend Simplio to anyone looking for a reliable invoicing solution with top-notch support. Kudos to Chuck and the entire Simplio team for setting the standard for excellence!
Easy to use, always works, great customer service!
Works great and the team provides excellent support. Well recommended!
We contacted Simple Invoice's support concerning a problem we had with the name of the discount code not appearing on the invoice. They immediately replied, asked for a sample order and fixed the issue.
We’re delighted that our multiple discounts are now appearing underneath the product item line! Nice app, fast response and excellent customer service!