Simple Invoice ‑ Order Printer , 327 รีวิว
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As a business owner focused on customer satisfaction, I can confidently say that Simplio's Simple Invoice app has truly exceeded my expectations.
Our business, Elcielicious, offers a multi-language experience to our customers, and one of our challenges was ensuring that invoices and communications were sent in the language in which the customer ordered. Initially, this wasn’t possible as Simple Invoice used only the shipping address to determine the language, but the support team at Simplio went above and beyond to make the necessary changes to the app's functionality, allowing us to provide our customers with personalized invoices and emails in their preferred language.
From the start, the support team, particularly Robert and Chuck, were incredibly attentive and responsive. They listened carefully to our needs, kept us informed throughout the process, and implemented the changes exactly as we requested. Their dedication to customer satisfaction and their willingness to tailor the app to meet our specific needs was truly impressive.
With the recent updates, Simple Invoice now sends emails and PDFs in the language that the customer used while shopping on our website. This has been a great improvement for our business, as it enhances our customer service and overall experience. The app now works perfectly and meets all our needs.
I highly recommend the Simple Invoice app for Shopify users who value personalized customer communication and want a supportive team behind their invoicing needs. The app is affordable, user-friendly, and backed by an exceptional support team that genuinely cares about customer feedback and satisfaction.
Thank you, Simplio, for providing such an outstanding service!
Good, but i have a problem. I purchased the 49 dollar plan (top plan) and it says i can customized my template how i want exactly, even design and personalized code. I cant do it, and it says i will have an administrator taking care of me with questions and nothing. I need a solution here ASAP.
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Hi there,
We sincerely appreciate your feedback and apologize for any inconvenience you may have experienced.
We have noticed that emails are not being delivered to your inbox, as it indicates that your account does not exist. This is why you haven't seen our responses. Please consider creating a support ticket or sending an email to our address so that we can communicate effectively.
Your satisfaction is our top priority, and we would love the opportunity to address your concerns and enhance your experience, like we've done for our other 10,000+ users.
Kind regards,
Chuck
Amazing service.
Great app, amazing customer service. I strongly recommend using Simplio for your invoicing needs.
Works great and the team provides excellent support. Well recommended!
Easy to use, always works, great customer service!
Loved the look and feel and end product but finally gave up using when it took 3 to 4 clicks to get invoice to print. Extra steps to get it to bring up invoice trumped look and feel.
Hi there,
Thank you for taking the time to leave feedback on our app. We truly value all input from our users, as it helps us continually improve our services.
We noticed your 3-star review, and we're sorry to hear that your experience didn't meet your expectations. We want to assure you that our app is designed to provide efficient invoice processing with just one click. We're disappointed to hear that this feature didn't fully meet your needs.
If you have a moment, we would love to hear more about your experience and any specific areas where you think we could improve. Your feedback is incredibly valuable to us as we work to enhance our app and provide the best possible service to our users.
Thank you again for sharing your thoughts with us. We hope to have the opportunity to better serve you in the future.
Best wishes,
Chuck
Great app - Does everything. I have not had any issues with it in the 3+ years I have been using it
Excellent app that totally fulfills our requirement for instantly pdf printing quotes (adjusted the draft order) and invoices.
Simple and flexible. Great addition to customize your store billing.