Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, seamless integration with Shopify, and customization options. They appreciate the professional invoices and packing slips, automatic order processing, and compliance with international legal requirements. The free version is sufficient for many small businesses, while the paid version offers great value. Customer service is prompt and effective, with quick responses to custom requests and new feature implementations. The app also supports multiple languages.

January 26, 2024

Love how simple to manage and design this apps for our company use. The layout is superb even for the free version.

Their customer services team did a great job for helping us on our inquiry and help, especially Robert. He always helps us out and attend to our query promptly.

Overall, we are so pleased with this apps!

UNTOLDstr
Singapore
About 2 years using the app
March 1, 2024

We have not been using Simplio's app for very long but at every step of the way the app has performed over and above our expectations.
In addition, when throwing a curved ball at Robert or Chuck, they have risen to the challenge and enhanced the capability for our immediate benefit, swiftly and exactly as required.
We cannot praise them enough. Keep going!
We'll be back for more and hope to be able to roll out to more stores. Bravo.

Le Pro du Pneu
France
3 months using the app
February 13, 2024

A perfect lifesaver. Easy to modify and prints invoices just the way we want them. Thank you for a great app!

PM Dealz
Canada
Over 2 years using the app
January 3, 2024

I can't speak highly enough about Simplio! This app seamlessly integrates with Shopify, making the invoicing process incredibly smooth. The simplicity of its interface is a game-changer, making it easy for even a novice like me to navigate effortlessly.

What truly sets Simplio apart is its outstanding service. The speed and personal touch they provide are unparalleled. I recently encountered a critical issue with a customer and needed urgent assistance. Expecting the typical back-and-forth with support, I submitted my request, only to be pleasantly surprised.

To my amazement, Chuck not only responded promptly but also resolved the issue right away. This level of efficiency and effectiveness is rare in customer support. Chuck's proactive approach, fixing the problem without unnecessary delays or additional queries, truly saved the day. It's refreshing to experience such dedication to customer satisfaction.

In summary, Simplio not only lives up to its name by offering a genuinely simple and user-friendly platform but also delivers exceptional customer service. I wholeheartedly recommend Simplio to anyone looking for a reliable invoicing solution with top-notch support. Kudos to Chuck and the entire Simplio team for setting the standard for excellence!

Dello Mano
Australia
Over 3 years using the app
February 13, 2024

Great app - Does everything. I have not had any issues with it in the 3+ years I have been using it

Trickbox Online Store
Canada
About 3 years using the app
February 19, 2024

Easy to use, always works, great customer service!

Call For Fire
United States
Over 3 years using the app
February 28, 2024

We contacted Simple Invoice's support concerning a problem we had with the name of the discount code not appearing on the invoice. They immediately replied, asked for a sample order and fixed the issue.
We’re delighted that our multiple discounts are now appearing underneath the product item line! Nice app, fast response and excellent customer service!

NH Hostas
United States
6 days using the app
March 14, 2024

Works great and the team provides excellent support. Well recommended!

Indoor Golf Products
Netherlands
Over 3 years using the app
March 4, 2024

This is a MUST HAVE service if you need invoice integration for your project! Customer support it's so fast and unbeatable compare to the other that I am cooperated with , thank you Robert

Only positive feedbacks from my side.

Recommend that app

www.glede.shop
Estonia
20 days using the app
February 5, 2024

Not only is the app and it's interface extremely easy to use but the service from the team is quick and efficient. Both the application and quick service allow us to provide a professional and tailored look to our customers, which in turn, increases our credibility.

Driftwood Natural Products Inc
Canada
20 days using the app