Simplr.ai
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Om denne app
Lanceret
31. august 2018
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Chat , KundeanalyserVed hjælp af bot, mennesker, AI og integrationer hjælper Simplr med at skalere supportcentre, mens kvaliteten forbedres.
Simplr er platformen for konversationsoplevelser for NOW CX-æraen. Virksomhedens AI-aktiverede platform forener chatbots og menneskelig assistance for at levere øjeblikkeligt skalerbar shoppingassistance og kundesupport. Vi driver kundeinteraktioner gennem hele forbrugerrejsen, øger loyalitet, tilfredshed og indtægter. Virksomheder behøver ikke længere at vælge mellem at skære omkostninger vs. forbedring af kvaliteten, fordi med Simplr kommer begge dele naturligt.
- Engager kunder på udvidede timer og kanaler
- Eliminer omkostningerne ved at ansætte, træne og rampe supportagenter
- Forhindr e-mail-backlogs gennem vores altid-tilgængelige netværk med øget kunde LTV
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Priser
Eksterne gebyrer kan blive faktureret af Simplr Solutions separat i forhold til din Shopify-faktura. Få mere at vide
Gratis at installere
Simplr opkræver på en pr. løsningsbasis, uden minimum eller faste omkostninger
Gratis at installere
Simplr opkræver på en pr. løsningsbasis, uden minimum eller faste omkostninger
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Se alle prismuligheder
8 anmeldelser
- 100 % af bedømmelserne er på 5 stjerner
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0 % af bedømmelserne er på 4 stjerner
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0 % af bedømmelserne er på 3 stjerner
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0 % af bedømmelserne er på 2 stjerner
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0 % af bedømmelserne er på 1 stjerner
Easy setup of the app. Do note that for Simplr to help with your customer service, you will need a helpdesk software or just a gmail inbox. It was an extra but simple step to do that hookup.
As a new Shopify merchant, I can't wait to get my nights and weekends back. I was attracted by the pay-for-what-you-use model, 24 by 7 support and domestic U.S. agents.
I will follow up with more feedback after I get through the free trial.
Simplr has really allowed our business to grow and respond to our customers in a timely, human response. Amazing team, that really takes the time to embrace our mission and vision. The Service has Really allowed us to focus our energy on boosting sales and marketing without having to be bogged down with customer request. Very quality responses in a rapid time.
Before talking with Vincent from Simplr, I was hesitant to outsource my customer support to a robot human hybrid. After talking to Vincent, I was convinced it was brilliant and worth a try. We were losing hours daily to tackling fulfillment-related support requests after having a flash-sale deal go viral when it was picked up by affiliate publishers. (I know, it was a good problem to have.) Simplr saved us from Customer Support Hell, gave us our time back, and turned out to be BETTER at customer support than we were because they were way faster than us. For the price, you can't beat it. Both cheaper and better than hiring a VA. It's a dream come true.
We use Simplr to help us answer our customer service emails. They are amazing and SO helpful. They take around 80% of our tickets currently which has freed up so much of our internal customer service team's time to work on other aspects of the business. They are a wonderful team to work with and have great organizational processes that will allow them to succeed with any and all clients. All of the employee's are extremely kind, easy to partner with, quick learners and very efficient. They have made our lives so much easier, I definitely recommend Simplr!!
I was a bit anxious about letting the customer service for my store be provided by a 3rd party, but everything went well with Simplr. They understood my soap business, the types of questions we get and responded to my customers promptly, and with courtesy. BTW, love the dashboard! The customer insights were super helpful! Can't wait to see what the future holds :)
Om denne app
Lanceret
31. august 2018
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Chat , KundeanalyserUdviklet af Simplr Solutions
Om Simplr Solutions
Endnu ingen anmeldelser
5 års erfaring med at udvikle apps til Shopify App Store
450 Townsend Street, San Francisco, CA, 94107, US
Support
Skriv en besked1-844-474-6757
hello@simplr.ai