Simplr.ai
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Sobre o app
Lançado
31 de agosto de 2018
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Chat , Análise do clienteUsando bot, humanos, IA e integrações, o Simplr ajuda a escalar centros de suporte enquanto melhora a qualidade.
Simplr é a plataforma de experiência conversacional para a era NOW CX. A plataforma habilitada para IA da empresa une chatbots e assistência humana para fornecer assistência de compras e suporte ao cliente instantaneamente escaláveis. Impulsionamos as interações com os clientes ao longo da jornada do consumidor, aumentando a lealdade, satisfação e receita. As empresas não precisam mais escolher entre cortar custos versus melhorar a qualidade, porque, com o Simplr, ambos vêm naturalmente.
- Envolver clientes em horários e canais expandidos
- Eliminar os custos de contratação, treinamento e aceleração de agentes de suporte
- Prevenir atrasos de e-mail através de nossa rede sempre ativa com aumento do LTV do cliente
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Preços
Você pode receber cobranças externas do parceiro de pagamentos Simplr Solutions, fora da fatura da Shopify. Saiba mais
Grátis para instalar
Simplr cobra por resolução, sem mínimos ou custos fixos
Grátis para instalar
Simplr cobra por resolução, sem mínimos ou custos fixos
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Todas as cobranças são faturadas em USD. Ver todas as opções de preço
8 avaliações
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Easy setup of the app. Do note that for Simplr to help with your customer service, you will need a helpdesk software or just a gmail inbox. It was an extra but simple step to do that hookup.
As a new Shopify merchant, I can't wait to get my nights and weekends back. I was attracted by the pay-for-what-you-use model, 24 by 7 support and domestic U.S. agents.
I will follow up with more feedback after I get through the free trial.
Simplr has really allowed our business to grow and respond to our customers in a timely, human response. Amazing team, that really takes the time to embrace our mission and vision. The Service has Really allowed us to focus our energy on boosting sales and marketing without having to be bogged down with customer request. Very quality responses in a rapid time.
Before talking with Vincent from Simplr, I was hesitant to outsource my customer support to a robot human hybrid. After talking to Vincent, I was convinced it was brilliant and worth a try. We were losing hours daily to tackling fulfillment-related support requests after having a flash-sale deal go viral when it was picked up by affiliate publishers. (I know, it was a good problem to have.) Simplr saved us from Customer Support Hell, gave us our time back, and turned out to be BETTER at customer support than we were because they were way faster than us. For the price, you can't beat it. Both cheaper and better than hiring a VA. It's a dream come true.
We use Simplr to help us answer our customer service emails. They are amazing and SO helpful. They take around 80% of our tickets currently which has freed up so much of our internal customer service team's time to work on other aspects of the business. They are a wonderful team to work with and have great organizational processes that will allow them to succeed with any and all clients. All of the employee's are extremely kind, easy to partner with, quick learners and very efficient. They have made our lives so much easier, I definitely recommend Simplr!!
I was a bit anxious about letting the customer service for my store be provided by a 3rd party, but everything went well with Simplr. They understood my soap business, the types of questions we get and responded to my customers promptly, and with courtesy. BTW, love the dashboard! The customer insights were super helpful! Can't wait to see what the future holds :)
Sobre o app
Lançado
31 de agosto de 2018
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Chat , Análise do clienteDesenvolvido por Simplr Solutions
Sobre Simplr Solutions
Ainda não há avaliações
Constrói apps para a App Store da Shopify há 5 anos
450 Townsend Street, San Francisco, CA, 94107, US
Atendimento
Envie uma mensagem1-844-474-6757
hello@simplr.ai