Make more money
Drive more customers to checkout with rapid-fire, 24/7 pre-sales support.
Save and only pay for results
Simple flat fee of $2.25 per resolution - no contracts and no minimums!
Respond to customers instantly
Get set up within a few hours and achieve the fastest industry response time so customers aren’t left hanging
Support
- FAQ
- Developer website
- Privacy policy
- 1-844-474-6757
- hello@simplr.ai
Pricing
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free to install
$2.25 per ticket resolution
Overall rating Based on 8 reviews
Most recent reviews
BootayBag
We use Simplr to help us answer our customer service emails. They are amazing and SO helpful. They take around 80% of our tickets currently which has freed up so much of our internal customer service team's time to work on other aspects of the business. They are a wonderful team to work with and have great organizational processes that will allow them to succeed with any and all clients. All of the employee's are extremely kind, easy to partner with, quick learners and very efficient. They have made our lives so much easier, I definitely recommend Simplr!!
gadgetplaceco
I use these guys for my customer service and it has been a FANTASTIC experience.
They're top knotch, incredibly smart, and extremely resourceful in how they manage to help customers. Even better, they've been very helpful and willing to answer any questions I've had through this process.
The best way to describe it is that Simplr is a 'set it and forget' system. You set it up, and then can move on to the next thing because Simplr takes care of the rest and does it well for you
TSHD LifeStyle™ Shoppe
Outsourcing customer service to professionals is a big help to any merchant, no matter how many or few customers you have. My business is in launch phase. I used Simplr to handle site visitors my first weekend. Just knowing that part was taken care of allowed me to focus my attention on other matters. Nilesh was great when helping me get my end of the set up process done quickly. Everyone I spoke with was friendly and helpful. They delivered customer service. Highly recommended.