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We switched from Route to Simply Insurance less than a month ago and so far so good. We did have one issue where the app was conflicting with our wholesale app, which was frustrating, but I reached out for support and was very happy with the support I received. Jeet was quick to respond to my emails and to investigate the issue. Ultimately, we had to disable Simply Insurance for our wholesale customers, which is a suitable solution for now. Other than that hiccup, the app seems to be working well, and again, I'm happy with the support I've received.
Percent rules do not work. They have some limitation that makes the highest you can charge $68.99. They will ask you to use flat rate rule. So prepare to make dozens of rules just to get this app to work. Doesn't seem the care about fixing the code errors.
Installed this app to help offset shipping claims. Works like a charm and the customer service is able to provide the customization that we needed. Would recommend.
The app development team is really very enthusiastic. And the app design is very easy to use. Compared to route app, We choose to use simply insurance
I've just installed Simply Insurance and the support was brilliant. They helped me see past a blunder I was making. I can't wait to start using it. I envision this being a VERY helpful app!
I used this APP to add shipping insurance to our products and the process was so easy and customer service was fast and professional. It's taking a huge weight off our shoulders when it comes to shipping! I would highly recommend this APP.
This is a really great app! Very easy installation process and was helped tremendously by their support. Customers will be much happier knowing their products are insured.
Percent rules do not work, so I abandoned this app. And also too expensive for an app that does not perform.