Simply Shipping Protection

Great app with good customer service!

Been waiting for a response for 2 days now, the app is not working properly anymore.

I was looking for a Shipping insurance app when I stumbled upon Simply Shipping Protection. The app was free and easy to install. Although I had some minor problems (in terms of aesthetics), the support team was able to immediately resolve it.

Was good when I started using it but the support has been unresponsive for days, ive had it installed for 5 days so far and support is not there for 4 days. Claim page is non existent and they are not helping on getting it to show up. We are currently looking for other options where support is more available. I would keep on looking if you think you are going to need help with the support aspect or a claim page.

Very happy with the app and the customer service. I asked for 4 things that would like to be looked at and the team acted on all of them in very timely manner. The app is pretty nice to use and simply to grasp after awhile. Highly recommend.

Great Service. so much better than parcel panel insurance by a mile!

Great app & support was superb quick.

The app works perfectly and the customer team is helpful.

Great app that helps me increase order value and give my customers piece of mind. The customer support with this app has been great. They installed the app for us and worked with us when there were things we needed to change.

Nitesh has gone above and beyond to help get this setup smoothly, he's extremely responsive and helpful. I'd recommend them in a heart beat, and the app works great!