Avis (144)

Note globale
4,3
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
22 novembre 2023

Great Service. so much better than parcel panel insurance by a mile!

Victoria Queen | Live with Luxury
Australie
5 mois d’utilisation de l’application
17 janvier 2024

Great app & support was superb quick.

Wine To Deliver
États-Unis
8 jours d’utilisation de l’application
Modifié le 24 novembre 2021

I've been using this app for a few months now. It was very easy to install and understand and I would definitely recommend it. :) - Updated to add that the customer service is top notch. I had an issue with the new 2.0 theme and John fixed it right away. Seriously, this is one of the best apps I have found on Shopify.

Crazoulis Glitter & Craft Supplies
Canada
Plus de 3 ans d’utilisation de l’application
22 mars 2021

Great app that helps me increase order value and give my customers piece of mind. The customer support with this app has been great. They installed the app for us and worked with us when there were things we needed to change.

BigShoes
États-Unis
Plus de 3 ans d’utilisation de l’application
20 août 2021

Nitesh has gone above and beyond to help get this setup smoothly, he's extremely responsive and helpful. I'd recommend them in a heart beat, and the app works great!

House of Knives
Australie
Environ 3 ans d’utilisation de l’application
12 mai 2022

Great app and the customer support team is even better. Used this to replace Route and definitely do not regret it!

Detour Sunglasses
États-Unis
Presque 3 ans d’utilisation de l’application
24 janvier 2022

The APP was great to use and helped us earn a lot of extra money, the staff were very communicative and prompt in resolving issues

COPPERTIST.WU
R.A.S. chinoise de Hong Kong
Plus de 2 ans d’utilisation de l’application
30 octobre 2021

This is an amazing app! We have used this app for couple months now, and it works very well. Online assistance is very helpful, they always reply me very quick. 100% recommended it!!

Bronx Homewares
Australie
Plus de 2 ans d’utilisation de l’application
28 mai 2021

App works great and helps generate additional revenue while giving our customers extra assurance during the shipping process. Customer service was great, even reaching out just to make sure we were happy with everything shortly after the install. Wish we would have found this sooner!

NorthWood Distributing
États-Unis
Plus de 2 ans d’utilisation de l’application
Modifié le 8 février 2021

Amazing customer service!! They were very quick to respond and help me set up the app in my Shopify store. Thank you John and Nitesh! Both of you did an outstanding job, and I truly appreciate your kindness and willingness to help me with the setup. I would definitely recommend this app; especially over Route Insurance. This app gives you, the store owner, control over your claims processing - whether you wish to send a replacement order or refund your customers. Other insurance apps make those decisions for you and it causes a lot of confusion in your bookkeeping, and it always seemed to take them a long time to make the decision to either generate another invoice for a replacement order or refund the customer causing them to become upset because of the delayed time. The delays caused my store to lose future repeat customers. Now, I'm able to handle it all myself, make my own decisions and process the replacement orders or refunds in a timely manner.

Berkshire and Way
États-Unis
Plus de 2 ans d’utilisation de l’application