Omtaler (130)

Samlet vurdering
4,2
Antall per vurderingsnivå
  • 91 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
1. mai 2023

This app has been exactly what we needed! Super easy to set up and customize and the customer service is top notch. Highly recommend!!!

Kantha Bae
USA
10 måneder bruker appen
11. juli 2023

Cool app, Greate customer service! they answered fast and solved my problem, and don't even have the premium plan yet.

The Sale Sisters
USA
10 måneder bruker appen
4. februar 2022

Excellent Application and great support. Essential for online shopping in todays e-commerce setting.

Scrunch It
USA
10 måneder bruker appen
27. desember 2021

Amazing! I cannot say enough good things about this app and the customer service is always at your finger tips! 2020 was an awful year for shipping issues and being able to take care of my customers issues in house is worth every penny of a monthly charge. The revenue no longer pads someone else pockets, but lets us keep our own customers happy in house and in a timely manner. The customer can make a quick claim, we then do our side of the investigating the issue with our close carrier reps and can get the issue resolved. It is so simple. will be a long time forever customer!

MOD Boutique
USA
10 måneder bruker appen
14. juli 2022

We enjoy this app. It provides customers with added protection for shipping without all of the other fees that other insurance providers have. Customer service is great!

Velvet Fawn
USA
10 måneder bruker appen
12. mai 2022

Great app and the customer support team is even better. Used this to replace Route and definitely do not regret it!

Detour Sunglasses
USA
9 måneder bruker appen
30. september 2022

Amazing app. It does exactly what it needs to and customer support is always attentive and very responsive.

Sobe Tan
USA
9 måneder bruker appen
9. februar 2021

We've been on the hunt for an app that does just this for a while, this app does exactly what we need it to do. Nitesh and the rest of the team are eager to help and will be there even during late hours. Certainly recommend it.

DailySale
USA
8 måneder bruker appen
20. mai 2022

Although I have no experience using the app yet, I used chat to help figure it out and John Dee was very helpful in explaining the process of approving a claim and getting our customer refunded for their lost package.

Nurture Soap Making Supplies
USA
7 måneder bruker appen
5. mars 2021

Haven't had the best experience with 'Route' shipping protection and was looking for an app where we can still offer package protection and keep the money so that we actually make a profit, rather than 'Route' making a profit off of our customers. Wasn't quite working how we wanted to at first, but I contacted their support chat and 'John' was a huge help, he was very responsive and did some changes to get it working just right. Now works just how it did with 'Route' but we get the protection money and have full control over the process! W00t for making some profits!

VampireFreaks
USA
7 måneder bruker appen