Simply Shipping Protection

I've been using this app for a few months now. It was very easy to install and understand and I would definitely recommend it. :) - Updated to add that the customer service is top notch. I had an issue with the new 2.0 theme and John fixed it right away. Seriously, this is one of the best apps I have found on Shopify.

This app is great and the customer service is so seamless. He also responds on time when I need him and fixes my problems asap. Would highly recommend every e-commerce store to use this app for shipping insurance.

Ok this app is amazing! It solved my unique problem which I will explain below. But before I do I want to mention how quickly this team was able address my issues with migrating to the new 2.0 Shopify theme and make any edits to the app. I use this app to mitigate lost or stolen packages not as insurance in the normal sense. I decided against the insurance route because people will cheat the system. Most of my sales are for bulk orders for weddings that are large. The smaller orders are usually samples which most people dont care about insuring. I charge $10 for "shipping protection". So the $10 really only covers the cost of adding "Signature Required" on the label so we can insure the packages will not get lost or stolen if they are delivered directly to the customers hands and they need to sign for it. This app has solved this problem for me seamlessly!

Every ecomm store should install this app. I wish we had turned it on sooner! It's very easy to use, it took about 15 minutes to set up including asking support for help with the design. Support responds almost instantly every time, and they have a solution for every issue or question that comes up. Having this additional revenue to help offset the cost of lost and damaged inventory is huge for a small business.

The app is perfect for adding free order-value and so a lot of profit more over time. The app is very simple and fast to set up. And if there was any issue, I contacted the support-team (In my case John Dee) which immediately wrote back and fixed the issue in a just few minutes. Very kind, thank you!

Finally I found a shipping protection app that was easy to install and integrate with my theme and also works well. I tried more apps but my theme is unofficial shopify theme and all those themes that I tried didn't work. I have searched for some time for a better app, and this is it. Also customer support team replied quickly to my request and helped me. Thank you! Best!

The APP was great to use and helped us earn a lot of extra money, the staff were very communicative and prompt in resolving issues

Very good app, working perfectly, the support very quick and helpful. If you looking for this kind of app for your shop, this is it. Highly recommended.

My favorite shipping insurance app! With this app we can easily replace damaged orders without having to file a claim at another company. Support has also been really helpful at installing it properly in our cart drawer! 10/10

This app is easy to use, quick customer service, perfect for our needs. I would definitely recommend!