Simply Shipping Protection , 130 avaliações

Classificação geral
4,3
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
29 de julho de 2023

Great shipping insurance app! Best I found, but setup is tricky. 4-star for ease and function. still a good app

DesireSnags
Canadá
2 meses usando o app
6 de novembro de 2023

The app works perfectly and the customer team is helpful.

Mi in Me
Suíça
10 dias usando o app
27 de junho de 2023

Excellent customer service. They went above and beyond to help us integrate this app on our website. It works seamlessly now, thanks to their team! It's simple and easy to use.

Healthy Bones Co.
Estados Unidos
28 dias usando o app
11 de julho de 2023

Cool app, Greate customer service! they answered fast and solved my problem, and don't even have the premium plan yet.

The Sale Sisters
Estados Unidos
Aproximadamente 16 horas usando o app
28 de maio de 2021

App works great and helps generate additional revenue while giving our customers extra assurance during the shipping process. Customer service was great, even reaching out just to make sure we were happy with everything shortly after the install. Wish we would have found this sooner!

NorthWood Distributing
Estados Unidos
Mais de 2 anos usando o app
Data de edição: 8 de fevereiro de 2021

Amazing customer service!! They were very quick to respond and help me set up the app in my Shopify store. Thank you John and Nitesh! Both of you did an outstanding job, and I truly appreciate your kindness and willingness to help me with the setup. I would definitely recommend this app; especially over Route Insurance. This app gives you, the store owner, control over your claims processing - whether you wish to send a replacement order or refund your customers. Other insurance apps make those decisions for you and it causes a lot of confusion in your bookkeeping, and it always seemed to take them a long time to make the decision to either generate another invoice for a replacement order or refund the customer causing them to become upset because of the delayed time. The delays caused my store to lose future repeat customers. Now, I'm able to handle it all myself, make my own decisions and process the replacement orders or refunds in a timely manner.

Berkshire and Way
Estados Unidos
Mais de 2 anos usando o app
20 de abril de 2023

The Simply Insurance Shopify app is an excellent tool for e-commerce store owners to seamlessly integrate a variety of insurance products, including life, health, and pet insurance, into their Shopify store. With a user-friendly interface and easy management of insurance products, customers can easily purchase policies through the store, while competitive rates and reliable coverage options provide a seamless shopping experience. Furthermore, Simply Insurance's excellent customer support and positive user feedback make it a top choice for Shopify users looking to provide their customers with reliable and affordable insurance options.

Baltini
Estados Unidos
Mais de 2 anos usando o app
15 de setembro de 2021

The app is amazing. Support even better. Very happy i decided to use this app! 10/10 recommend for anyone looking to add an insurance up sell.

Kala Therapy
Canadá
Mais de 2 anos usando o app
Data de edição: 15 de maio de 2021

Had some issues at first, but the team was quick to provide a solution. In the first few weeks the app generated $3,000 in additional revenue - 95% of which is pure profit. Adding this app to your store is one of the smartest things you can do.

Jackie's Chocolate
Estados Unidos
Mais de 2 anos usando o app
Data de edição: 8 de março de 2021

Update: It took a little while to iron out some issues, but with installation done, it is working as expected and working well. The new feature of allowing a percent of the total to be applied as the insurance fee is a much appreciated update. Good job! --This app looks like it will be beneficial but so far getting help with some installation issues, changing some text within the app, etc. has been very frustrating. I have tried the Chat function (advertises always there, which means 2 hours if any response at all) and email which has taken 24 hors for response, but they have yet to fix the installation problem after two days of waiting. If I get help eventually and the issues are fixed, I will update the review.

Team Power Products
Estados Unidos
Mais de 2 anos usando o app