Simply Shipping Protection , 130 avaliações
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Reached out via the chat box and received awesome service! Although I am in the process of launching a new site this weekend, the rep walked me through my current setup and made sure I was good to go. It's nice to know that help is just a "chat" away. I appreciate you guys. Thank you so much,
Warmest,
BlingCrush
www.BlingCrush.Com
Extremely easy to get tech support through the chat feature. Do not forgot to create a backup of your Shopify Theme prior to install the coding.
Very easy to use and setup. The customer service team responded to our inquiries and fixed our errors very quickly.
This app is just what I was looking for! We have had a few chargebacks for lost or stolen packages so instead of absorbing the added insurance we have our customers cover it through this app! John Dee WAS AMAZING! He was so quick to answer our questions and help me with my lack of technical knowledge in getting this app working smoothly. 100% recommended!!! Thank you so much team.
This app does a wonderful job at creating a simple, seamless insurance component for our store. John was amazing on chat support and helped us implement a custom solution with a few tweaks to accommodate our particular needs. From all the platforms we have tried, Simply Insurance is by far the best: in its performance and its simplicity of deployment. Thank you guys, you have been amazing.
First time using the app. They took their time to answer questions and even install the app for me so that it would run smoothly. Thanks so much for the great customer service.
This is an excellent app, I highly recommend it. It immediately increased our AOV. They're support team was very helpful in setting it up as well as making the necessary customizations so that it would function to our liking. I am very happy with it.
Had a problem with a item they fixed it fast it would not allow me to fix so they took care of it Great support i definitely recommend this app
It has been a good experience thus far. The app has allowed us to increase net sales via this insurance product. There was a slight issue, but the support team was easily accessible and responsive to our needs. I recommend this product!
So far it has been great, especially with how often FedEx wants to lose packages. Customer care is quick and helpful