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Update: It took a little while to iron out some issues, but with installation done, it is working as expected and working well. The new feature of allowing a percent of the total to be applied as the insurance fee is a much appreciated update. Good job! --This app looks like it will be beneficial but so far getting help with some installation issues, changing some text within the app, etc. has been very frustrating. I have tried the Chat function (advertises always there, which means 2 hours if any response at all) and email which has taken 24 hors for response, but they have yet to fix the installation problem after two days of waiting. If I get help eventually and the issues are fixed, I will update the review.
We used this app to help our amount of package claims and optimize our in/out cash flow. Their customer service is top notch and super quick.
This app is fantastic, we used to use a competitor but now collect all funds ourselves. Their dev team was great as well. Helped us implement some changes needed.
Very helpful app. Friendly service as well. Simply chat them if you need help and they can assist quickly.
Good results and good support!, Jeet Vyas was really helpfull when we need assistance. Good time resolution
It's incredibly easy to integrate into your online store and does so automatically. This app is an absolute must-have if you're running an e-commerce business. I highly recommend giving it a try!
Very Good app. It is a must have. It works perfectly. The support is very reactive. I recommand this app
I just installed this app and it was pretty easy to do myself. I had some issues from my install and John Dee (via the app chat) was so so helpful and quick! He responded almost immediately and fixed the issue which was something I missed during install.
Great product and great customer service! We have tried every other insurance app out there and this one works well, has clear pricing, and the team is quick to assist with any issues.
Easy install and amazing customer service! The process of switching from route was much easier than I expected. It is much pricier but am hoping that it pays off!